Question about HP Pavilion zd8000 Notebook

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Randomly Shuts Off

My laptop is plugged in and it seems the AC power is fully functional. The most frequent times that it shuts off are when there is a CD inserted in the computer, or I am playing an online game, such as Guild Wars. I have no clue why this happens, and it is very frustrating. I am even using a Targus cooling unit, set under my laptop. Someone please help!

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2 Answers

Re: Randomly Shuts Off

Hi zandri,

I had the random shut off problem a few times with my zd8000. It turned out that the cooling vents were blocked and the processor was overheating. It has safty circuts to shut itself off when it gets too hot.

Even if you use a cool pad it won't help if the processor can't get the air.

I solved this problem by using a shop-vac (5 hp) to pull the blockage back out through the fans. It turned out that a good protion of our long haired cat had made it's way into the machine. I sucked out enough fur to cover a small kitten. :D

HP assured me the ports couldn't be blocked but in reality it was a different story. Now I clean the cooling ports every three months or so and every time I get more debri.

The zd8000 is a heat monster anyway. You need to keep it cool. Suck out every opening in the case (with power off!). I stir the fans with the sucktion until they get spinning so it keeps the fuzz off them too.

I've been fine since I started the vacuuming. Hope it helps.

Posted on Jan 20, 2008

Re: Randomly Shuts Off

Is it hot ?
if it is, it is overheating, try to clean the cpu fan.

Posted on Jan 19, 2008

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Randomly Shuts Off


I think ur laptop goes to power saving mode.Right click on the desktop then choose personalize or properties if u have xp.
Then click on screen saver at the bottom click change power settings.Now if the power saver is checked then uncheck it and choose balanced in that change the timings as when it should sleep according to ur wish.

If u have any other problems please ask me..

Please don't forget to rate me as fixya..

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