Question about HP Pavilion zd8000 Notebook

2 Answers

Randomly Shuts Off

My laptop is plugged in and it seems the AC power is fully functional. The most frequent times that it shuts off are when there is a CD inserted in the computer, or I am playing an online game, such as Guild Wars. I have no clue why this happens, and it is very frustrating. I am even using a Targus cooling unit, set under my laptop. Someone please help!

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  • Zandri Jan 20, 2008

    I think the cooling unit is working pretty well. It doesnt seem to be that hot when it shuts off, i havent been paying that much attention. Before my brother handed the computer over to me, he had cleaned all the fans, nooks, and crannies with an air duster. Sometimes the AC battery pack thing gets really hot though. Also, the spot right beside the touchpad gets really warm. But when I notice that, it never shuts off. It is still running, it seems to only shut off at varying times.

  • Zandri Jan 23, 2008

    Sounds wonderful, I will try it sometime...I will let you know the outcome, and thanks in advance!

  • Zandri Apr 25, 2008

    I have figured out the problem. I need a new AC power cord because the battery is shot, and the current power cord I have is faulty. Whenever the AC shorts out for a split second, the laptop has no way to stay on, and just shuts off.

    Thanks so much for your help!

  • Anonymous May 24, 2008

    My laptop is shutting down while I am working on it, and I'm not sure why. I no longer have the warranty on it and I'm not sure where I should take it to get it looked at!??

  • Debbie7 May 30, 2008

    I have the same problem, my laptop shuts down periodically as well. Sometimes it doesn't even seem to be hot or even warm. This last time it shut down (last night), I couldn't get it started again today. I took the battery out and put it back in, that didn't work. I unplugged it from the main source and took the battery out, that didn't work. I don't know what to do. (The battery is only 2 weeks old.)



2 Answers

Hi zandri,

I had the random shut off problem a few times with my zd8000. It turned out that the cooling vents were blocked and the processor was overheating. It has safty circuts to shut itself off when it gets too hot.

Even if you use a cool pad it won't help if the processor can't get the air.

I solved this problem by using a shop-vac (5 hp) to pull the blockage back out through the fans. It turned out that a good protion of our long haired cat had made it's way into the machine. I sucked out enough fur to cover a small kitten. :D

HP assured me the ports couldn't be blocked but in reality it was a different story. Now I clean the cooling ports every three months or so and every time I get more debri.

The zd8000 is a heat monster anyway. You need to keep it cool. Suck out every opening in the case (with power off!). I stir the fans with the sucktion until they get spinning so it keeps the fuzz off them too.

I've been fine since I started the vacuuming. Hope it helps.

Posted on Jan 20, 2008


Is it hot ?
if it is, it is overheating, try to clean the cpu fan.

Posted on Jan 19, 2008


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Randomly Shuts Off


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If u have any other problems please ask me..

Please don't forget to rate me as fixya..

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