Question about Lands Phones
I have seen this several times as I am a service tech. for a cable company. Cordless phones use an electronic switch to open and close the circuit rather than a manual switch. The handset of a corded phone pushes down the switch to hang up the phone (open the circuit) when you place it on the cradle. A faulty switch in the handset or base can cause the phone to stay off the hook even if the handset is off. In some cases I have seen the phone base cause a short in the phone system as well. The best way for you to troubleshoot this is to wait for it to happen again and simply unplug the phone cord from the phone or wall jack. The phone system should come back on just fine at this time. If it does not come on than check to make sure your modem or MTA did not go offline indicating another problem like signal issues. If your modem is still online and no dial tone is present and you have to power cycle everything because it locked up than this may indicate a short caused by your phone or other bad equipment like the modem/MTA. I only mention your phone as the cause of the short because a technician already has diagnosed this as the cause.
Posted on Dec 10, 2009
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Posted on Jan 02, 2017
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