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I have paid for my Norton x2, I continue to recieve notes saying my Norton protection has expired.

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Well you have to keep paying its just the subscription that expires

Posted on Dec 10, 2009

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I just paid 49 buck because my e machine said that my free norton software would no longer protect me.i received a 2009 subscription renewal(1 year subscription) why didn't i automaticly get the latest...


ok dont dispair, you could have a 2003 norton and upgrade it to any 20## version, goto nortons web page drop the tech support a email tell them your plight and they have online help they will walk you through it. It is your old registry items that are stoping you that is all. but you paid for it so use there people to heal the problem


all good i nthe hood

Mel

Jun 18, 2010 | Computers & Internet

1 Answer

I paid for it and have a product key. Norton says it is invalid.


If you have been charged for a Norton Automatic Renewal and your Norton product shows expired :
When Norton Automatic Renewal service extends the subscription to your Norton product, it is intended to automatically synchronize your subscription to the updated expiration date. Sometimes, due to connectivity issues, your Norton product may not be able to properly synchronize your new subscription. To resolve this issue, we recommend that you synchronize your computer with the Norton servers.
If you have a Norton 2009 product:
To fix the subscription status
1. Start your Norton product.
2. At the top right corner of the window, click Help & Support > Subscription Status.
3. Click Finish.

If your Product Key that you have typed is incorrect. Please follow these instructions to enter the correct Product Key.
If you are reinstalling Norton 2009, log on to your Norton Account to access your Product Key.
1. Log on to your Norton Account by going to the following Web page:
http://www.MyNortonAccount.com
2. Type your email address and password. 3. Click Sign In. 4. Under Registered Products, select your Norton product. 5. Write down the Product Key.
Type your product key again, exactly as it appears on the back of the CD envelope, or in the confirmation email from Symantec for your download purchase.


I hope this is helpful.

Mar 21, 2010 | Symantec Norton Internet Security 2009

1 Answer

Anti-Virus paid for Norton says my Product Key is invalid


If it's expired it means you have to get a new one, most anti virus software are sold for a limited amount of time. Either way Norton is no good, I run Avast free edition and I never had any problems, you should get it too, and if you feel like having even better protection you can buy avast for life for only 65 CAD, which I bet is less than Norton.

Mar 21, 2010 | Symantec Norton Internet Security 2009

1 Answer

I paid online sept.7/09 keeping telling me my supcription has expired. gave me a temp.password to access my acct. dont work either,terrible service will get another anti virus


Norton is a very difficult software as well as a Hog... it can slow down your system anyway.
AVG is a Leader Globally... they have a Free Version and a Paid Version. The Paid Version is nice... you get a firewall and a web browser protection package.
If you are keeping you system updated and you maitenance regularly the free version will work. If you have several people on the system... kids primarily... I would purchase the full package.
www.avg.com
Utilities you can use:
Glary Utilities - Keeps things clean - http://www.glaryutilities.com/
SUPERAntiSpyware - Protects against Spyware... rated the best
http://www.filehippo.com/download_superantispyware/

Jan 01, 2010 | Symantec Norton Antivirus 2009 1-User -...

2 Answers

NORTON 360 STATES 'PHISHING PROTECTION EXPIRED' WHEN IT HASN'T.


This is a billing problem on Symantec's end that neither you or we can resolve. You will have to contact Symantec (manufacturer of Norton) and ask them to kindly resolve this issue. You will have to provide proof of purchase and all that good stuff. Their contact details are located on this web-page. As long as you paid for the Norton 360, everything is bought and paid for until the expiration date and shouldn't expire prior to that date (Unless this is a new business practice of Symantec, wouldn't surprise me you know).

I just have to say this, though. You would be better off with ESET's Smart Security. Uses less system resources and does a much better job defending your system from attacks.

I hope you get the issue resolved.

Feb 18, 2009 | Symantec Norton AntiVirus 2004 - (Open...

1 Answer

Hi, I bought a Norton AntiVirus package on July 31, 2008. I was infected with a Virus called VirusResponse Alert on Sunday, November 2, 2009. I looked on line for a support number from Norton and a 24...


I suggest that the only people who can answer your questions are the people at Norton. Obviously, I wouldn't ring that phone number again, because you will only get the same people you have already spoken to. I suggest that you WRITE to the Manager at Norton. (You'll find their address on their paperwork) and tell them everything that happened, and ask them the questions you want answered. And then you'll be in a position to know whether they deserve your business or not, and whether or not you have what you paid for, and if not, what they are going to do about it. Ask if they will give a refund if you have not got what you paid for. And I think that if you got a Virus while you were supposedly protected by their product, then you definitely Didn't get what you expected to.

Nov 05, 2008 | Computers & Internet

2 Answers

Message says my subscription has expired? I purchased Internet Security from Nortons on 12/7/07 why has it expired? It appars I am no longer protected and do not understand why this is.


Most of the Norton antivirus comes with one year subscription. date u mentioned here seems like more then 1 year old. That's why it says expired
If you dont want to spend any more money on antivirus then uninstall this one and download AVG from this site. this is really good antivirus for free and good for ever.
here is the link
http://free.avg.com/ww.download-avg-anti-virus-free-edition
Please rate my answer
Thanks

Sep 27, 2008 | Computers & Internet

2 Answers

Are norton security says that are security status is at risk.tried fix now a few times,doesnt work.says spyware defs at risk.virus spyware scan at risk.protection updates at risk.please help


In my experience Norton can become flakey at times. Make sure your subscription to norton has not expired. Otherwise try un-installing norton and re-installing it. Part of it may have become corrupted.

Jei

Jul 28, 2008 | Computers & Internet

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