Question about HP OfficeJet J4580 All-In-One Laser Printer

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My HP J4580 will print but not copy....when I try to copy I get the message that the black cartridge is missing and of course it's not....and it's a new one (HP)

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  • alexrickel Dec 16, 2009

    That's my problem...when I hit the 'Copy' button I get the message (on the copier) that there is no black ink cartridge and it won't even attempt to copy.

    I can however scan from this unit and in turn print from my computer...I still get the same message on my computer however, it sends a message to my copier to print and it does....go figure

  • alexrickel Dec 16, 2009

    BTW...this HP printer isn't worth $5 and it's only 6-mos old

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Make sure there is paper in the tray.
Copying is not done through the computer
Place the document to be copied on the scanner glass
Press on the Copy button on the printer B&W or color.
That's all to it.
Wish you the best.
If it helps you, please give a rating.
luciana44

Posted on Dec 16, 2009

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I just scanned the documents and then printed from the scanner.....I still can't use the copy function

Posted on Dec 10, 2009

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