Question about SanDisk Cruzer Micro 2GB USB 2.0 Flash Drive

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I purchased a San Disk Cruzer Micro USB 2.0 Flash Drive. I have transferring things from one computer and it worked but when I plugged it into the computer today it won't do anything.

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One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
SPECIAL NOTES
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
Hope this gives you the information you need

Bob
Moderator

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Posted on Dec 09, 2009

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Files on a flash drive canbe corrupted if it is not removed from the USB port properly.
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Hi there,

Try plugging it in to a different USB port on your computer. Make sure the connecter on the Cruzer is clean and there's no dust inside.

Also, try plugging it in on a different computer.

If none of these work,
I'm afraid it's a hardware problem and there's nothing that can be done about that.

Hope I helped!
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Cruzer Micro is an USB external memory where you can store files.
It is automatically detected and installed on all Windows OS from Windows 2000 onward, same on Mac OS and recent Linux versions.
All you have to do is plugging the device into USB.
After the flash drive had been automatically installed , it will be displayed under Computer as an external disk.
You can copy and transfer files using Cut, Copy and Paste functions, or Send to function in windows, or the file manager, depending on the OS used.
In Windows, before unplugging the memory from USB , it is better to turn off the computer or use the 'safely remove USB' function located near to the clock, on the lower right hand corner.

Read also the documents below:


Introducing the Cruzer Micro

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