Question about Saeco 00034 Incanto Sirius Super Automatic Espresso/Coffee Machine

1 Answer

Steam valve not closing

This is a recurring problem and the service people at the Ohio facility don'tr seem to be able to fix it.
It started with my Incanto Rondo that I took back about 5 times (luckily for me, I work within 5 minutes from their facility). After a couple of weeks of use, it stopped steaming the milk, steam was running out inside the machine, through the steam valve. If I took out the brew group and jiggled the little plastic piece at the bottom end of the steel pin (between the two o-rings), it would snap down and I could steam a cup of milk.
After the next brew cycle it would hang up again.
On and on and on.
Saeco actually gave up and give me a Sirius in place of the Rondo. It worked fine for about 3 months and it too now developed the same exact problem.
Any ideas?

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  • GrandpaMike Jan 19, 2008

    Sorry, that's definitely not it because I only use bottled distilled water, to prevent scaling.

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  • 2,039 Answers

Grandpamike im pretty sure our a guy it lot of experience in coffee machine you probably already know that but maybe in our city the water very hard . maybe you have calcium in water valve a couple of descaling maybe the solution take care grandpamike cheers

Posted on Jan 19, 2008

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  1. Check of Photoconductor Unit attachment. Re-attach Photoconductor Unit.
  2. Is the Drum of Photoconductor Unit rotating?
  3. Remove Photoconductor Unit. Turn gear of Photoconductor Unit until silver seal attached to Belt can be seen.Is silver seal dirty?
  4. Remove Photoconductor Unit. Is SENSOR TR-0 attached securely?
  5. Remove Photoconductor Unit. Are there any dirt or foreign bodies on the SENSOR TR-0 surface?
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This is from the service manual
Service Req E511
�� Possible parts that caused the error�� Troubleshooting
�� Photoconductor Unit �� SENSOR TR-0
�� HARNESS-ASSY XERO �� MOTOR ASSY P/R
�� HARNESS ASSY MAIN �� PWBA MCU�� LV/HVPSStep Check Yes No
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Does the error recur when the power is turned
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2 Operation check of Photoconductor Unit
Is the Drum of Photoconductor Unit rotating?
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3 Check for dirt on silver seal on Belt in
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Remove Photoconductor Unit.
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Go to Step [4].
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Remove Photoconductor Unit.
Is SENSOR TR-0 attached securely?
Go to Step [5]. Re-attach
the SENSOR
TR-0, and go to
step [5].
5 Check of dirt and foreign bodies on surface
of SENSOR TR-0
Remove Photoconductor Unit.
Are there any dirt or foreign bodies on the
SENSOR TR-0 surface?
Clean to remove
any dirt or
foreign bodies,
and go to step
[6].
Go to Step [7].
6 Does the error recur when the power is
turned ON?
Go to Step [7]. End of
procedure
7 Operation check of SENSOR TR-0
Remove Photoconductor Unit.
The voltage of P416-2 ↔ P416-3 on PWBA
MCU is 5 VDC when silver paper or other
reflective object comes close to the sensing
area of SENSOR TR-0, and is 0 VDC when
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Replace PWBA
MCU. (p.404)
Go to Step [8].
8 Check of 5 VDC power supply to SENSOR
TR-0
The voltage of P416-1 ↔ P416-3 on PWBA
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Go to Step [9]. Go to Step [14].
9 Continuity check of HARNESS-ASSY XERO
Disconnect the P/J416 from PWBA MCU.
Do all of the wiring below have normal
continuity?
J416-1 ↔ J108-3
J416-2 ↔ J108-2
J416-3 ↔ J108-1
Replace
SENSOR TR-0.
(p.361)
Replace
HARNESSASSY
XERO.
10 Check after replacement of MOTOR ASSY
P/R
Replace MOTOR ASSY P/R. (p.398)
Does the error recur when the power is turned
ON?
Go to Step [11]. End of
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11 24 VDC power supply check to MOTOR
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Repair broken
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13 Continuity check of HARNESS ASSY MAIN
Disconnect P/J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J502-9 ↔ J201-1
J502-10 ↔ J201-2
Replace LV/
HVPS. (p.407)
Repair broken
or shorted part.
14 5 VDC power supply check to PWBA MCU
The voltage of P410-3 ↔ P410-4 on PWBA
MCU is 5 VDC?
Replace PWBA
MCU. (p.404)
Go to Step [15].
15 Continuity check of HARNESS ASSY MAIN
Disconnect P/J410 from PWBA MCU and P/
J502 from LV/HVPS.
Do all of the wiring below have normal
continuity?
J410-3 ↔ J502-3
J410-4 ↔ J502-4
Replace LV/
HVPS. (p.407)
Repair broken
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