Question about HP Photosmart C6380 All-In-One InkJet Printer

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If I try and scan from my 6380 All in one it tells me to start the scan from the computer it wont do it from the printer and have no idea how to do it starting from the computer as the guide book only instructs your from the printer

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If you have Vista or Win7, go to Windows Fax and Scan and import from the scanner. You can also do this from Microsoft Paint or your preferred scanner software (PaperPort for example). Make sure you check your scanner manual to check if the scanner is a TWAIN or WIA compliant scanner.

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Posted on Dec 09, 2009

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Will not scan.printer says downloading application list.dont know if there is a problem with my computer or wireless network. have no idea what to try.any suggesions?


This is normal function and nothing to worry about.

There are two ways to initiate a scan using your machine.

You can use the keypad on the printer to tell it to scan and this makes the printer send the scan to the computer. Using this method lets the printer control the scan command.

To scan using the keypad - press the scan button on the printer. This will bring up the "downloading application list" on the printers display. What the printer is doing is looking for a list of installed programs/software on your pc that it is familiar with and can scan your document to. Your printer can use software like ,Adobe Acrobat, Microsoft Word or internet explorer ect. When it confirms a list of installed software available on your pc it will display them and wait for you to confirm where you want your scan to go. Word will only accept documents. I suggest scanning to a photo program for pictures. If your printer does not find any comptatible software that it can scan to on your pc then the downloading list notice will time out and it will display a scan error or just turn off and power down.

I suggest using the second method below to scan instead.

OR

You can use the software after its installed in your pc and go into the computer to tell it to scan using the printer and store the image in your pc instead. Using this method lets the computer control the scan command.

to use this method, you need to have the dell software for your printer model installed and click on it on your desktop. then just follow the prompts to find the scan command. If you dont have the software, its available on Dell's website. Go to customer support and find download software and drivers and enter your printer made and model number. Then follow the prompts to install the software on your pc and start your scan once more using the instructions above.

Hope this helps?

Mar 03, 2011 | Dell V305w All-In-One R840635AU InkJet...

2 Answers

My hp g60-549dx notebook connected to hp photosmart 6380


* Hows the unit connected to the computer?(USB cale or Network cable or wireless)

Please get back to us with the above information.

:) Dr Tony

Apr 08, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Hp 6380 error message 0xc19a0023


Applicable error codes
This document applies to Ink System Failure error messages with any of the following codes:
0xC19A0001, 0xC19A0002, 0xC19A0003, 0xC19A0006, 0xC19A0008, 0xC19A0009, 0xC19A0013, 0xC19A0014, 0xC19A0015, 0xC19A0020, 0xC19A0021, 0xC19A0022, 0xC19A0023, 0xC19A0024, 0xC19A0025, 0xC19A0026, 0xC19A0027, 0xC19A0028, 0xC19A0030, 0xC19A0033, 0xC19A0034, 0xC19A0035, 0xC19A0036, 0xC19A0037, 0xc19A0040, 0xc19A0041, 0xc19A0042, 0xC19AC001, 0xC19AC002, 0xC19AC004, 0xC19AC008, 0xC19AC010, 0xC19AC020, 0xC19AC040, 0xC19AC063, 0xC19AC080, 0xC19AC0a5, 0xC19AC0c6, 0xC19AC0e7, 0xC19AC100, 0xC19AC129, 0xC19AC14a, 0xC19AC16b, 0xC19AC18c, 0xC19AC1ad, 0xC19AC1ce, 0xC19AC1ef, 0xC19AC200, 0xC19AC231, 0xC19AC252, 0xC19AC273, 0xC19AC294, 0xC19AC2b5, 0xC19AC2d6, 0xC19AC2f7, 0xC19AC318, 0xC19AC339, 0xC19AC35a, 0xC19AC37b, 0xC19AC39c, 0xC19AC3bd, 0xC19AC3de, 0xC19AC3ff, 0xC19AC400
HP Photosmart C6380 and others



Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 21, 2010 | HP Photosmart C6380 All-In-One InkJet...

1 Answer

Red tinged and blurry pictures from hp 6380 printer


Try a head clean. This is usually accessed from the printer menu on the printer, or the properties in Windows. If this doesn't work you could have faulty cartridges. This can be common with refurbished/refilled cartridges.

Dec 12, 2009 | HP Office Equipment & Supplies

1 Answer

Unable to open Epson Scan in 4490


try to uninstall and reinstall your printer software

Jul 17, 2009 | Epson Perfection 4490 Film / Flatbed...

1 Answer

HP Photosmart C4580 wont scan


It seems that scanner glass is not glowing or may be bulb are not moving properly.
you can try these thigs:
1)Turn ON the printer unplug the powe cable from the back of the unit; wait for 30secs; replug the power cable.
2) Try this to check teh funtionality of hardware Load letter or A4, unused plain white paper into the input tray.
  1. Press and hold the Cancel (c01235250.gif ) and the Start Copy Color buttons at the same time.
  2. Release both buttons. The self-test page prints.
3) Now check if its copying or not?
It will work fine(if your printer scanner glass is fine)

You can also try scanning from computer(if installed)
the location of file would be=
c:\program files\hp\digital imaging\bin
here locate for file "hpqscnvw" hit it and try to scan
Best of luck

Jul 04, 2009 | HP Photosmart C4580 All-in-One InkJet...

1 Answer

Printer and copier work fine- scanner says USB not connected.


I had this same problem and it is fixable, but not the way you would probably like, though you can still scan with the printer. You just have to open the Paint program and click from scanner or camera, and then choose your printer and click scan preview, and then scan, it works just fine but its a little time consuming.

Jun 01, 2009 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

HP PRINTER 2840 WONT SCAN TO WINDOWS FAX AND SCAN PROGRAM


well........ first of all it depends on the Operating System on you computer, then starting from there the advice that i can give you it is to fully uninstall the software and then install the software back using the version that is on hp.com
after that when you have the full sw installed you have to set up the scan button on the printer from the twain scan window but that will be a piece of cake. just make sure ot get the software properly installled.

Mar 06, 2009 | HP LaserJet 2840 Printer

1 Answer

My scanner won't work. When I push the Scan/Reprint button and tell it to scan to the computer, it says it is scanning for a little while and then says "Scan error. Try scan from computer or see...


look dor the hp imaging solution on the bottom of your computer screen. Click on it and when the screen come up clip on the button that is closest to what you are trying to do.

Dec 05, 2008 | HP PhotoSmart C4480 All-in-One Printer ...

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