Question about Avaya Definity 6408D Corded Phone

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I have a direct phone number coming into an AVAYA Definity switch, but need to know what extention is is being routed to...how do I find that?

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  • gholbrook581 Dec 09, 2009

    Unfortunately the outside line number is coming into the switch, but not directly to an active phone (guessing some ghost extension). So I need to find what extension this number is hitting and then I can reroute it.

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  • 40 Answers

Ring an internal extension. the number should show up on the screen

Posted on Dec 09, 2009

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You will need the Definity control unit, with the appropriate licensing

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It looks like you want to turn on Call Forwarding. If you don't have a call forward button programmed/labeled, then you need to know the FAC (Feature Access Code) to manually turn the feature on. If you don't have the FAC codes, then you need to log into the Avaya Definity to get them. You can find get excellent remote Aaya support @ http://www.avayaurgentsupport.com/ for only $3 a minute.

Jul 20, 2010 | Avaya Definity 6408D Corded Phone

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HOW TO INSTALL AVAYA PHONE 8410d 1 line at home


First, buy an Avaya Definity system. Then learn to program the system. Then you will know.

That phone will not work without the control unit. The conrtol units cost a few thopusand dollars and about 1 month of training to install.

Dec 13, 2009 | Avaya Definity 8410D Corded Phone

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Oct 02, 2009 | Avaya Definity 6408D Corded Phone

1 Answer

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You need to ask your local system administrator to enable this feature on phone switch. Looks like you are working with IP Office

May 13, 2009 | Avaya Definity 6408D Corded Phone

1 Answer

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1 Answer

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1 Answer

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You cannot connect more than one definity phone to a single jack. Each phone needs it's own set of wires back to the control unit.

Do you have a Definity phone system?

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