Question about Magellan MAESTRO 3100 98083401 GPS Device

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I tired to an update and the my device turned off, now when i turn it back on, it stays locked in the blue magellan screen

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Magellan will repair or replace any of there units that were rendered inoperable due to there updates.

follow what i told this guy, he is getting his repaired or replaced free. READ AND FOLLOW CAREFULLY!

(i have changed some things to reflect the 3100, like the update.)

let me say this 1st because this will be the easy way to fix this assuming you tried to either run the update or ran it again after the failure. if thats the case.

im going to assume you tried to update your unit to the 2.18 update that you downloaded off the magellan site,HERE ( if you havent, i suggest you do it before continuing) and in doing so it bricked your unit.

Magellan Will repair or replace any of there gps sytems that were rendered inoperative due to their updates. they will check your account to see if you downloaded the update.

  • register your unit on magellangps.com if you havent already
  • download the update
  • attempt to install update on your computeri tired to an update and the my device turned off, - 2.gif
  • call magellan tell them your unit is not booting up after the update

Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. PST/PDT
Telephone: 800 707 9971

hopefully you understand what im saying here.

should you decide to take a different route, let me know and i will help you get it up and running if possible.


bill

Posted on Dec 09, 2009

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make sure its charged good, then turn on your 3100. after it boots up, hold the power button for ten seconds, when it turns off, turn it back on.

that should work, but if it doesnt, hook your usb up to it and your computer and see if the computer can see your 3100. if it can, go HERE and download the 2.18 update and that should fix it.

NOTE: read the directions entirely and do not unplug the unit until the Update wizard instructs you to do so.

either plug it in to the wall charger or make sure the battery is fully charged.

unplugging or losing power while updating will render the unit inoperable!

be patient, this update takes about 30-45 minutes to install..its 1.76GB

if you need further help, let me know by replying to this post.

bill

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1 Answer

Hi, I have Magellan roadmate 3000t. When I turn it on, it shows Magellan blue screen and stays it forever. I tried to reset many times without success. Can you help me to solve this problem?


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32ce1ba.gif

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