Question about Computers & Internet
This sounds like an easy fix if you are anyway handy. First remove the top by the 4 side screws and the 3 smaller back ones. You can now move the platter forward manually. The drive gears are under the platter, and you need to remove the two small plastic posts towards the back. 1/4 turn anti-clockwise, then out. Now the platter will move all the way out and give access to the gears. Probably the small black belt is streched and will need to be replaced. That's how I fixed mine.
Posted on Apr 08, 2010
Ok, this exact same thing happaned to me a year ago.
All you need to do is to take it to a repair shop, they will fix a new belt that drives out the trey. This is not expensive at all.
They just replace the belt which is driven by the motor which then opens the trey.
Posted on Dec 09, 2009
Testimonial: "Sounds like the solution. I'll let you know if it works after I go to the repair shop."
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Posted on Jan 02, 2017
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