Question about HP LaserJet 4000 Printer

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I'm getting a 98.15.02 error from an HP 4000. Any

I'm getting a 98.15.02 error from an HP 4000. Any ideas what this is?

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Hi this what HP say about this.

Explanation A backup printmode is being used due to bad printhead quality or health, as a result there is lower performace in printing. Recommended action One or more printheads have too many nozzles out and should be replaced. Replace the faulty printhead. You may have to print the Image Quality Diagnostics print in order to identify the faulty printhead. Try printing a square made up of each colour, so one Cyan, one Magenta etc to indentify which head is causing the problem. then you can soak the head in IPA to clear out any dried ink, this may stop you having to buy another head. Also please please DO NOT use compatible inks as they are damaging to your machine even if they claim not to be, think about it HP would never sell the patent to their inks it wouldnt make sense they would loose money, so allways use originals.

Posted on Dec 09, 2009


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Resetter EEPORM in the SERVICE MENU'.

Hi Pedrotti Mauro

Although the Designjet models are out of my support expertise, I found something that might hep you with the error 24:10 you are seeing. Please use the following link to take a look what I found:
Re Error message 24 10 on Design Jet 4500

As you can see, this was for a different model, but I image the solution will be helpful.

I hope this helps.
I work on behalf of HP.

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I moved my HP 4000 printer from one office to another. When I hooked It back up, it printed out a few pages of symbols and then will not print at all. The ready light is on, but it will not print. Any

If you get a bunch of meaningless symbols on the page the usual causes are a corrupt or wrong print driver, a bad communication cable or a failed formatter or possibly a print job stuck in a queue on the computer that you connected the printer to (pending jobs often corrupt when you reconnect your printer). Unplug the parallel or network cable from the printer and restart and then try to print the configuration page. If it prints then plug in the communication cable and try printing again. Still bad after that reinstall the printer driver. If a fresh driver does not work, try a different cable.

Sep 17, 2014 | HP LaserJet 4000 Printer

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Im having problems finding half hieght agp card for my e 4000 gateway


Yes you will need a half height AGP graphics card for that tower. You can purchase such card from places like eBay or Amazon. I suggest you get something over 128MB. Click on the link below for an idea.

Good luck and regards.

Jan 01, 2013 | Gateway E-4000 PC Desktop

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Does a HP 4000 work with Windows 98

You are talking about hp 4000 printer but you have not mentioned the complete model number.

however what I found that hp 4000 Designjet printers work with window 98 and its compatible.

if your printer is also hp 4000 Designjet then it will work with window 98.

Moreover visit this website of hp and enter your model no and then check whether it support win 98 or not. You can also download the drivers for your printer as well from here.


let me know that was this helpful.

Mar 17, 2011 | Computers & Internet

4 Answers

I have a 50.2 fuser error. What does that mean

Loose fuser tabs on the HP LaserJet 4000/4050/4100 - a potential 50.2 error If you experience a "50.2" fuser error while using a LaserJet 4000, 4050, or 4100 fuser, you should check to see if two tabs on the fuser have come loose. (They can get dislodged during shipping or during istallation.)
Turn your printer off and remove your fuser. Flip it to the gear side (the left side) and press inwards on the fuser tab to make sure it is fully clicked in place, as shown below.
Then flip the fuser over to the right side (the non-gear side) and press in on the other fuser tab to make sure it is also fully clicked in place.
(right side of a LaserJet 4000/4050 fuser pictured below)
4000fuserrightside.jpg (right side of a LaserJet 4100 fuser pictured below)

Mar 31, 2010 | HP LaserJet 4200 Printer

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HP 4000 with no power

I guess that you have a bad assembly to your printer after repairing, , try to check your printer assembly again, or simply replace the DC Controller if it was not a new one.
or contact me at

Mar 19, 2010 | HP LaserJet 4000n Printer

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LaserJet 4000 driver problem

I had the same issue. I completely uninstalled the pcl 6 drivers twice and reinstalled and the printer mysteriously worked just fine.

Aug 10, 2009 | HP LaserJet 4000 Printer

1 Answer

Hp laser 4000 keeps coming up w/ 41.5 error

41.5 is a paper feed error, take out the paper tray and clean the rubber roller above where the paper goes with a cloth just damp with water. Dirt on that roller will stop it from picking up the paper.

Jul 09, 2009 | HP LaserJet 4000n Printer

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