Question about Lexmark X3550 All-In-One Printer

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My lexmark x3550 won't scan. it says cannot retrieve application list, when i press the scan button.

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: scanner

this happened to me yesterday after recieving whatever lexmark update my computer downloaded. I restarted everything, computer and turned on/off fax and unplugged for a bit.

It seems to be working OK now.

I know that's lame dell-style, advice, but the restart worked for me.

Posted on Feb 14, 2008

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Agent Blue
  • 39 Answers

SOURCE: lexmark x3550

The Device Monitor is the software responsible for sending the application list down to the printer. If it crashes (you see a popup saying there was a problem with it and it has to shut down), then you'll be unable to scan until you get it running again. The easiest way to do that is simply reboot, as the Dev Mon should start up when you boot up your PC. If the Dev Mon crashes when you start up the PC or every time you try to scan for the first time after rebooting, then that would indicate a potential conflict with some other device driver or something else on your system. If that's the case and either of you are willing to provide more info and gather some log files, let me know and I can put you in touch with an engineer at Lexmark who will dig further into this problem.

Posted on Aug 07, 2008

Agent Blue
  • 39 Answers

SOURCE: when trying to use the

If you originally installed from a CD, try uninstalling (should be a shortcut in the Start menu) and then downloading and installing the latest driver from the web. Lexmark had this problem with some products and the web driver may have a fix for it.

  1. Go to the Lexmark Find Drivers/Product Selector page.
  2. Enter your model number (for example, X3550) under "Search by Model", and click the Search button.
  3. Select your OS from the dropdown (XP, Vista etc.).
  4. Click Download Now.
  5. If you're asked to Save or Run, choose to Run (it keeps you from having to go find the file and double-click it later).

Posted on Aug 07, 2008

jafor
  • 7 Answers

SOURCE: lexmark x5470

Fiend your solution direct from Lexmark. Here is your solution

6741fae.jpg

http://www.lexmark.com/printer/prob676ijt65/solution
937

Posted on Mar 03, 2009

tgvern
  • 281 Answers

SOURCE: Lexmark 5400 series won't scan.

The first thing I would do is remove the program from your computer, then download the latest drivers from lexmark: visit
http://support.lexmark.com/index?locale=en&page=product&productCode=LEXMARK_X5470&segment=SUPPORT&userlocale=EN_US&frompage=null#1
choose your version of OS ( OS 10 X, 10.3, etc) and download the file.
Before you install the software in your computer, I would disconnect the printer's USB cable, and wait for the installation program to prompt you to connect it.
I believe that will take care of your problem.

Posted on Aug 03, 2011

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1 Answer

I've installed the software for my x3550 printer, and when I try to scan a picture via wireless, I select my laptop and it shows on the display: "Downloading Applications List". After that it displays:...


Hi. This printer is wireless for the print function but not for the scan function, go figure. In order to scan you must hook up the printer to your puter via a USB wire.

Aug 11, 2009 | Lexmark X3350 All-In-One InkJet Printer

1 Answer

Cannot retrieve application list


Try resetting the printer by turning it off, disconnecting it from the computer, restart the computer, turn the printer back on and then reconnect it to the computer. If this doesn't work try reinstalling the drivers and software.

Jul 01, 2009 | Lexmark X3550 All-In-One Printer

1 Answer

Lexmark x5470


is this scanner plugged into a power strip by chance.plug it directly into the wall power

Oct 05, 2008 | Office Equipment & Supplies

1 Answer

Device monitor application problem


Make sure that the Lexmark Imaging Studio program is running. This was installed when you set up your printer.
If you see the multi-colored icon in your task bar for Lexmark Imaging Studio then try pressing the scan mode button twice. You should be able to scan then.

Sep 28, 2008 | Lexmark X3550 All-In-One Printer

1 Answer

When trying to use the lexmark scanning program, press the scan mode it states it's downloading Applicaion list but when finish it says Cannot retrieve Application list.


If you originally installed from a CD, try uninstalling (should be a shortcut in the Start menu) and then downloading and installing the latest driver from the web. Lexmark had this problem with some products and the web driver may have a fix for it.
  1. Go to the Lexmark Find Drivers/Product Selector page.
  2. Enter your model number (for example, X3550) under "Search by Model", and click the Search button.
  3. Select your OS from the dropdown (XP, Vista etc.).
  4. Click Download Now.
  5. If you're asked to Save or Run, choose to Run (it keeps you from having to go find the file and double-click it later).

Aug 06, 2008 | Lexmark Office Equipment & Supplies

2 Answers

Lexmark x3550


Is your scanner connected DIRECTLY to the port on the computer or is it going through a docking station or usb hub?

if it's the latter I suggest you try direct connection and also try different USB ports on the computer after a REBOOT each time.

Jul 28, 2008 | Lexmark X3550 All-In-One Printer

1 Answer

Scanner


Reinstall the software/drivers and try again.

May 23, 2008 | Lexmark X3550 All-In-One Printer

3 Answers

Lexmark 5400 series


Problem: Lexmark cannot retrieve applications list

I have the Lexmark X3550 with the WiFi option board installed (makes it same as the model X4550) and get the “cannot retrieve applications list” message on one of the five computers connected to my router (Linlsys WRT54G V8) and using wireless printing and scanning. Just like everyone else with a similar Lexmark WiFi printer/scanner, I can print wireless, but cannot get the wireless scanner to work on one of my PCs.

The fix, in my case, was to change the Lexmark network name as follows.

1. Launch Lexmark Imaging Studio.
2. Right-Click on “View or change network settings”.
3. Enter a new network name in the first box shown. (This box contained the correct network name for my PC, but another name was needed to make the scanner work. I simply added “-lex” at the end of the current network name.)
4. Right-Click OK. You should return to the Imaging Studio screen.
5. Close the Lexmark Imaging Studio window. (The tray icon should remain at the screen lower right.)
6. On the printer, press the Scan Mode button.
7. On the printer’s display screen, select the Computer Name that you entered for the new network name. Just use the arrow buttons until the exact name is shown.
8. Press the Check button. The display screen should show “Downloading Applications List”. Within about 10 seconds the message should change to “ *Scan to Computer ”. Wireless scanning should now work.
9.. Press the Start Color or Start Black button. “Requesting Scan” will be shown. After a few seconds scanning will start. The process is a bit slow.
10. After a while you may see an empty small Lexmark window onscreen. Later, the Lexmark Imaging Studio will appear onscreen, then change to show many options and features. An image of the scanned item will appear in a Lexmark window. Save and/or edit the image. Another scan can be done by pressing the printer’s Check button again. Be sure the correct computer name is shown on the printer’s display.

That’s it. A new computer name was the solution. Your PC and printer may require a restart (power off) after changing the “computer name”.

Regards, Fbyrd

Mar 12, 2008 | HP PSC 2210 All-In-One InkJet Printer

8 Answers

"Scan Request Failed"


Problem: Lexmark cannot retrieve applications list

I have the Lexmark X3550 with the WiFi option board installed (makes it same as the model X4550) and get the “cannot retrieve applications list” message on one of the five computers connected to my router (Linksys WRT54G V8) and using wireless printing and scanning. Just like everyone else with a similar Lexmark WiFi printer/scanner, I can print wireless, but cannot get the wireless scanner to work on one of my PCs.

The fix, in my case, was to change the Lexmark network name in their Imaging Studio application. This worked for several weeks, but now I get the “cannot retrieve applications list” message again. I have not fixed the new error yet, but changing the network name may work for you. Here are the steps to change the Imaging Studio network name.

1. Launch Lexmark Imaging Studio. (Double left-click on its icon)
2. Left-Click on “View or change network settings”.
3. Enter a new network name in the first box shown. (This box contained the correct network name for my PC, but another name was needed to make the scanner work. I simply added “-lex” at the end of the current network name.)
4. Left-Click OK. You should return to the Imaging Studio screen.
5. Close the Lexmark Imaging Studio window. (The tray icon should remain at the screen lower right.)
6. On the printer, press the Scan Mode button.
7. On the printer’s display screen, select the Computer Name that you entered for the new network name. Just use the arrow buttons until the exact name is shown.
8. Press the Check button. The display screen should show “Downloading Applications List”. Within about 10 seconds the message should change to “ *Scan to Computer ”. Wireless scanning should now work.
9.. Press the Start Color or Start Black button. “Requesting Scan” will be shown. After a few seconds scanning will start. The process is a bit slow.
10. After a while you may see an empty small Lexmark window onscreen. Later, the Lexmark Imaging Studio will appear onscreen, then change to show many options and features. An image of the scanned item will appear in a Lexmark window. Save and/or edit the image. Another scan can be done by pressing the printer’s Check button again. Be sure the correct computer name is shown on the printer’s display.

That’s it. A new computer name was the solution. Your PC and printer may require a restart (power off) after changing the “computer name”.

Regards,
Fbyrd99

Oct 23, 2007 | Lexmark X3550 All-In-One Printer

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