Question about Sharp FO 6600 Plain Paper Laser Fax

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We are getting a lot of COM. E-31 errors on

All of a sudden we are getting a lot of COM. E-31 errors on incoming faxes. Any ideas? Sharp FO-6600 SuperG3 DualLine.
Thanks for any input!
Pascale

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Plug out your fax and plug in a regular phone in to the line and dial your cell... if you can talk for 2 minutes with no distortion or noise on the line then all is well... if you cann't get through you have a problem...

connect your fax and call multiple fax machines... if you have the same error with multiple fax machines then your fax or your phone line is the problem...

change the fax cable... if you are getting the same error.... call your cell from the fax... if you can get the voice mail... your fax is ok... and the phone line is ok... the guy on the other end has a problem...

if the guy on the other end always has a problem and you can dial out and get your cell... connect another fax that you know works and try all these tests...

if it has the same problem then its your fax line call call the phone company

Posted on Dec 09, 2009

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