Question about Microsoft Xbox 360 Console

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Disc tray does not stay in it keeps openind and shuting every time i plug it in

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  • 99 Answers

Might be that you have a modded xbox, and the firmware is messed up, or your disc reader is messed up. Contact microsoft asap. (1-800-4MY-XBOX)

Posted on Dec 10, 2009

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You are having tray sticking problems, you can solve this temporarily by keeping a disc in the tray at all times, even when the console is off or you can give the console a gentle pat close to the front part where the disc tray is, not advisable though because the 360 already has SMD dry joint problems, do this occasionally, try and remove dust also around the grooves under the disc tray, hope this helps

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1 Answer

Disc tray???


Did you recently open the ps2/modify it?

Found this which may help (and will void your warrenty):

When you take the top cover off of the PS2, you can see where the Reset/Eject ribbon cable plugs into the system itself. Right next to and slightly below here are three wires with three tiny color-coded plug-ins attached. They are just pressed into place and have a tendency to work themselves out over time. And depending on which one came undone, the disc tray will either always want to stay closed or always want to stay open. Either way, the operation of the disc tray will be erratic and problematic.

So it's a matter of using a pair of needle-nosed pliers to grasp and make sure that all three of these tiny plug-ins are fully inserted into the slots where they belong. Sometimes it's even necessary to very slightly lift the PS2 out of the bottom half of it's shell to gain better access to them. After they're all clearly in place, then it's a good idea to use the same needle-nosed pliers to make sure that the ribbon cable did not slightly pull out of place from where it is plugged in as well, or the Reset/Eject buttons will not work.

After all this, you can put the PS2 back together and voila...you should be good to go!

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1 Answer

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Redeem your warranty, this issue happens with the tray is going bad, first this small problem next reading problems

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2 Answers

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I have contacted Venturer Electronics Inc. (which have recently purchased RCA); they are in Toronto, Ontario. They suggested to perform a Manufacturer Reset (as follows); and if it works; system should power up [this means there was a glitch in the software]...(this usually happens when system is plugged into a power bar or surge protector) if not, contact them @ 1-800-721-4007. They honor the manufacturer's (RCA) 1 year warranty... with receipt.

To reset Unit:
Unplug Unit from AC power (other wires can stay connected)
Press the On/Standby button in front of Unit 15 times
Wait 30 minutes
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Wait couple of minutes for unit to do its thing

**If unit works properly, then ensure not to plug unit into power bar or surge protector, keep plugged into wall.
**If unit will not power up properly, contact them for further instructions.

Hope this is helpful....
My Unit powered up wonderfully and is currenlty working like a charm.
Good luck!

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