Question about Maytag Neptune Washer

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Draining machine stoped between each cycle, replaced drain pump, replace machine control board. Washer now goes through each cycle as it should, BUT when finished it hasn't drained the water out?

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  • G-Mike Jan 19, 2008

    Hose had worn where leaving cabinet, kinked and clogged. New hose $12.95 Bingo!



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If you select drain spin and you hear the pump running then check all the hoses for blockage if you dont hear the pump running then make sure your door is locking

Posted on Jan 19, 2008

  • robert samples Jan 19, 2008

    thanks for the rating but you did it



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1 Answer

Washer goes thru whole cycle but gets stuck at 1 minute (doesn't stop and never ends).

Hello. Ok...after studying the service manual/exploded parts diagram, it sounds like you have a defective main control board. Is the unit draining all the water out? You said "they replaced a cracked housing"--exactly what was replaced--the tub, or drain pump? Did the service folks *function test* the machine after the repair to make sure it actually worked properly? If the unit *is* draining out all the water, then I would suspect the control board because it holds the program which tells the washer what to do and for how long. Did you have a power outage recently(3-4 weeks before the problem presented itself)? If so, the main board could have been damaged and the program corrupted by the current surge when power was restored. Here are some part numbers for different components:
137006085 for the control panel board
137108100 for drain pump
There is an error for the main control board in the service manual--I have checked in numerous places for the part number but have been unable to locate it--this unit, to troubleshoot, is INVOLVED and I recommend calling for service--or re-calling the service folks who repaired it originally. I hope I helped you!

Sep 07, 2015 | Washing Machines

1 Answer

I have a Bosch WFMC330SUC that does not end the cycle, it just keeps starting over. I assume it is a bad control board, but they are $300+ and I'd probably replace the machine instead. Any suggestions?

Hi wwwylie,

First check the Drain Pump filter, as the last 2 cycles of a machine is Drain & Spin, and if the Drain pump cannot drain the water, the filter may be clogged and the cycle won't progress to spin.

Please follow my below Tip on how to do this:


Kind Regards


* If this solution helped you, please rate it

Aug 16, 2011 | Bosch Nexxt 500 WFMC3301 Front Load Washer

1 Answer

Not spinning no draining no 120 volts to the pump no power for pump from machine control board replaced machine control board still have sam\e problem

Do you have the FAV6800A/FAV9800A Service Manual?

Did you measure 120VAC to the Drain Pump at the connector on the Drain Pump with power applied to the drain pump or at the Control Board Conn_P8 Pin 4 for Hot to neutral or cabinet ground?

Did you measure this while in Service Mode with the drain pump turned on in Service Mode?

Do you have the schematic of you FAV6800A? It is a FAV6800A correct?

What is the issue with not spinning? If you run a Spin Only cycle will the Spin cycle complete? Are you failing the Spin Cycle with unbalance errors such as DC or UC?

If you truly want to DIY the fix you need to go to a true DIY appliance forum such as this; I will continue to help you at that forum. This forum is terrible for posting pics and other info.


Dec 02, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Our washer will not complete a cycle, F21 appears,what is our solution?

You did not mention whether the washer actually pumps the water out of the washer when you are getting the F21 code. If the washer pumps the water out okay, then the pump and drain system are okay.

Excessive suds can prevent the pump from evacuating the water properly and will sometimes result in an F21. When the suds dissipate, the washer will then be able to pump out the water. Look for this type of condition if necessary.

If the drain pump runs but the washer will not drain the water, see if the washer will gravity drain. Pull the drain hose out of the stand pipe or sink and place it in a shallow pan at floor level. If the washer will gravity drain okay but will not drain when the drain pump is running then you will likely need to replace the drain pump.

If the washer will not gravity drain, then you still have a clog somewhere in the drain system. If you have not pulled the hose between the tub and the pump, then you could have a clog in this area.

If the washer does drain normally, then you could have a failed pressure switch, air pressure hose problem, wiring failure or a failed control board. I provided some technical information below that will help you test the pressure switch. Unplug the washer and remove the top panel to access the pressure switch and the electronic control board. If the tub is empty, you should measure continuity (near zero ohms) between contacts 21 and 22 on the pressure switch using a volt/ohm meter. The LEVEL 1, LEVEL 2 and OVERFLOW contacts should all measure open (infinite resistance). If the contacts on the pressure switch are okay, you can check the resistance through the wires at the electronic control board. If you get the correct resistance through the circuits measured at the control board then the control board will need to be replaced. If the wiring harness is bad, it will need to be replaced.

Nov 29, 2010 | Kenmore HE2 Plus Front Load Washer

2 Answers

My maytag washer stoped during the cycle with 8

You may have blown the internal fuse located in the lid switch. Could be you over loaded the washer and blew the fuse.
Unplug the washer and remove the four screws holding the control panel front in place. Two screws on top and two screws under control panel.
Remove the control panel and tilt forward.
Locate the lid switch assemble and remove glass fuse and inspect.
Door switch assembly should be replaced. When you order the proper fuse it should come with the door switch assembly.
Replace assembly. Reinstall the front control panel and four screws.
Plug machine in and test.

Jan 03, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

What do the F1 & F2 failure codes on my HE3T washer, mod. #110.42926200 indicate? The washer shut off in mid-cycle and began flashing F1. After pulling the electric plug and reconnecting (2 minutes), I...

F01 - There may be an internal problem with the control, attempt a Hard Reset.

Hard Reset - In some cases the control can be non-functioning or may not accept activation from the control panel. To clear and restart the control follow the these steps:

* Unplug or turn the circuit breaker off for 30 seconds.
* Reconnect the unit to the power source by turning the breaker back on or plugging the unit back into the wall outlet.
* Press the Pause/Cancel/Stop button twice to clear the "PF" in the display.
* Start a short cycle to check the operation of the machine by selecting a cycle and pressing and holding the start button until the machine starts.

The F01 generally indicates a failed electronic machine control board.
This error code can sometimes be caused by a glitch or power surge through the electrical lines.
You may be able to clear this code by unplugging the washer for 5 minutes.
If the code returns after plugging the washer back in, then the electronic machine control board will need to be replaced.

The procedure for accessing and replacing this control board is shown in this image...,wkwdftgtbkdgfrwxgtqsskgwtqkq,vi/ksrttqdqrxkssrqtgsd/1/1303472/5961857/image12917img-or.jpg

Be sure to unplug the washer before accessing internal components.
When you access the control board, I recommend transferring the wires from the old control board to the new replacement control board one connection at a time.
Once you have all of the wires transferred, remove the old control board and mount the new control board in the washer.
Reassemble and test the washer.

The "F01" error code indicates a communication error between the Central Control Unit (CCU) and the EEPROM onboard the CCU.
The "F01" can also be displayed if the onboard "Pump Driver" fails to activate.
Generally in order to correct this failure will require replacing the CCU.
There is no way to test and verify if the control board has failed.
The technical data sheet basically states to replace the CCU.

“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 22, 2009 | Kenmore Washing Machines

2 Answers

My washer wont drain

The washer's pump unit has stopped working. It may not me getting the signal to pump after the wash cycle (controller problem) or the pump has let go and needs to be replaced.

Aug 04, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Neptune draining problem

If the machine does not drain start checking the drain hose.

If the drain lines are not clogged, then you will need to access to the drain pump, and clean it , or replace it if it is not working.

Machine not draining can also be caused by a defective timer control, but this is rather unfrequent. If you already replaced pump, and lines are cleared, check that there is no water return from house drain pipes, and that wirings are OK.
Once you exclude all the rest, then you have the control board fault.

See also : It won't drain

This seller also have replacements and delivers worldwide.

Jul 10, 2008 | Maytag MAH6500 Neptune Front Loading...

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