Question about Symantec Winfax Pro 10.03 (winfax10.03) for PC

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I used to have the WINFAX modem to select from the print menu when I wanted to send a fax, it has disappeared, how to I get it back?

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  •  Get Faxing
    Get Faxing May 11, 2010

    What application are you lookng for the WinFax option? If it is Word, you will need to reinstall the WinFax Macro for Microsoft Word.http://www.getfaxing.com/winfax

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Print menu from what application?

Microsoft Word?

http://www.getfaxing.com/products.htm

Download WinFax Macro for Microsoft Word

Posted on Apr 12, 2010

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Usually, this error occurs after sending a page, or prior to sending all the pages of a multipage fax.

There are many reasons why this occurs, and it is not always easy to determine why.

You may want to read up on "types of modems" found in the following document
http://www.getfaxing.com/winfax/2009/06/25/first-time-guide-to-winfax-pro/

also, winfax settings could be incorrect , or you might not have the best configuration setup for your modem in WinFax.

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You need to setup a fax modem to be able to send and receive faxes with WinFax.

In WinFax, click on Tools, Setup.
Click on Modems & Communications Devices.
Here you can configure your fax device.

You need a fax modem, a DSL modem or a cable modem is not a fax modem.

I suggest you read this:
http://www.getfaxing.com/winfax/2009/06/25/first-time-guide-to-winfax-pro/

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If WinFax is asking you to select a type, its probably because it didn't detect a fax modem.

Make sure your modem works in Windows first If you can dial out of your computer using your cell phone using Windows, and your modem supports fax class 1 / 2 / 2.0 , then it MAY work.

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1 Answer

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you have some options, so choose one.
  1. remove your fax
  2. configure your fax to answer later (maybe after ringing 10 times) and configure the winfax to answer before (something like ringing 5 times or less)
the problem here is that the fax answer and start receiving the fax and the winfax receive the fax signal at same time. check the winfax maybe you have the half part that the fax modem not has printed stored in winfax, maybe.

as I said, your better choice is removing the fax modem. even configuring like I said before, maybe the two continue to try to receive the fax at same time.

hope it helps.

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Does this place answer any of your enquiries? http://www.fixya.com/support/p148729-symantec_winfax_pro_12_00_02592_pc

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