Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Replacing the main Board to eliminate howling noise

I've read enough complaints and it appears the answer to my problem is to replace the main board in the GE refrigerator. My question is this. Can I easily replace this myself if I order the board from GE? I'm no electrical guru and don't want to find myself w/o a fridge due to my stupidity. It appears I can just pop off the board plug the wires back in and pop it back on. It almost seems to simple. Can I do it?

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  • Fed12 Jan 19, 2008

    I'm sorry to say I had the wrong model number. It's actually Pss26lsrc ss. Do you think I should have a techinician try the Fan motor first? I'd rather not spend $120 on the board if the motor is the real issue. I guess it's a process of elimination. I assume the visit from a repairman will set me back at least $150 plus parts. Thanks for the quick response.

  • bobbydarron Aug 27, 2008

    I have Model # PSS26LSRC SS. Almost 4yrs. old this Nov. Still under the extended warranty which expires in Nov. 2008. First the Turbo Cool Light came on and would not go out. Soon after the howling nosie from the fan underneath the unit started. It was like the fan would try to start up and then cut back off, this would go back and forth for a while. I then thought I would try to push the Turbo Cool Button in which I said earlier the light would not go out. By pushing the button this would start the fan again, and this would last maybe a day or two. The Technician came out when of course the fan was not making the noise. He did say that the main board needed to be replaced and should solve the fan and the turbo light problem. He came today and replaced the main board, now the turbo light finally went out. But when the fan came back on underneath, a new noise has now started. It sounds like fans are running in the top side of the refrigerator side where the turbo cool button is, and where the the lights are. The sound is loud enough I can hear it from the other room. The sound stops when I open up the door, so I held the button in on the side of the door as if it were closed with the door open. This is how I determined where all the noise was coming from. It is like a fan belt in a car hitting something over and over again. So the technician left today before the unit started back up, said it would take about 25 minutes. He had to go ahead and leave. And when the unit started back up here came the new noise. Of course when the technician arrived today to install the new control board, he did hear the original noise and said I hope I did not miss diagnose the problem and it could be the fan. If there were any more problems to call, and they would possibly send a GE tech out. I called and of course he is coming back, but I question what he will say when he comes back this time. Not sure if he really knows what the problem is himself? It will be interesting to hear what he has to say. Like I said my warranty runs out in Nov. 2008 which is not far away. I hope this does not become a process of elimination of replacing parts that are not needed. So what do you think?

  • Anonymous Mar 13, 2014

    How do you get the plastic front off the fridge to replace the PC board?



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I have had a number of these complaints and I have always repaired it by replacing the evap fan motor. It is a much cheaper part, however, its way more difficult to install than the main board. Yes many other techs say it can be resolved with a new main board and yes it is just a matter of plugging the wires in. I would be very interested to see if indeed it does resolve the howling. It will come with an instruction sheet that says you will need to cut a wire from one of the harnesses. Just disregard this if indeed your model is the one that you selected and is fairly new. (PSS26msr). If you would like to take advantage of my employee discount I can send you the part for $100 plus $20 shipping. Just let me know.

Posted on Jan 19, 2008

  • joey  shearer
    joey shearer Jan 19, 2008

    Yes particularly on your model it is quite tricky to axcess the fan motor about 1.5 hr labor (maybe 2 depending on how your model is equipped) which is $112.50 (1.5) or $150 (2) with the company i work for which is a factory authorized service center. GE Factory service will be much higher im sure. I reccommend finding a good honest independent company----- start by asking the Service Manager if their techs are very familiar with GE's Electonic control SxS. The Fan motor retails for around $80-$90. Like I said there are plenty of posts on Fixya and even other sites stating that the board solved multiple howling noise complaints. I just know that so far the fan motor has resolved it every time and i havent had a good candidate to test the board on yet.



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