Question about 2wire (1000-400108-001) Router

1 Answer

2wire 2700 not connecting to internet

My 2wire router refuses to connect to the internet the green light on the unit just flashes but my other modem works when plugged in ? any suggestions

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 178 Answers
Re: 2wire 2700 not connecting to internet

Make sure you have DSL filters installed contact me if you need any help

Posted on Feb 11, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

My dsl light is flashing and the 2wire router just clicks over and over again. All other lights are on and green except for the Internet light (because dsl is flashing). Router has been working perfectly...

or LED LIGHTS interpretation: refer to this link:
NOTE: everything that says contact SASKTEL TECH SUPPORT refers to your Internet Service Provider
Qwest Technical Support at 1-800-247-7285
SASKTEL TECH SUPPORT Anywhere in Saskatchewan :1-800-773-2121
Outside Saskatchewan (anywhere in Canada and USA):1-888-773-2122
Anywhere else in the world:1-306-522-1820
AT&T ' Yahoo! High speed Internet
Call +1 877 722 3755 (877-SBC-DSL5)

Hope This helps

Jun 25, 2011 | 2wire (2701HG-B) Wireless Router

1 Answer

I turned off the power to my 2wire box - now I can't get it to power up and have internet. What do I do??? More details: I had turned off the surge protector the 2wire box is connected to - when I turned...

Hi there!. unplug the power plug of your 2wire box from the surge protector for 1minute and after 1 min, plug in directly to the wall outlet, not to the surge protector. try to unplug and replug as well the connection on the back of your 2wirebox and check the cable connection from the isp cable to the modem,, the last option that your going to do is to reset the modem of your modem/router but make sure that you know the settings of your modem and wireless settings if u have.. or contact your isp provide for further details..there is a situation that there is a problem from your dsl company connection, most dsl use telephone lines..

Aug 14, 2009 | 2wire 1000hg DSL Modem & 802.11g Wireless...

1 Answer

How to connect 2wire 2700 HG-B router to voice modem motorola

that 2wire only works with DSL services, if you are using cable internet then no it wont work. If the surfboard digital voice is just a VOIP router then yes, plug the surfboard into one of the ethernet ports on the back of the 2wire.

Jun 06, 2009 | 2wire 2700HG-B Router (2700HGB)

1 Answer

Dsl light flashes red constantly

Whenever your dsl light on the 2wire modem turns red,it only means that there is a problem with the dsl connection to the modem. Here are some ways on how you can isolate the problem

1. check if your modem is properly connected to the phone jack by unplugging and replugging you phone cable
2. try to reboot the modem
3. if still getting the same lights, contact your ISP

Nov 13, 2008 | 2wire HomePortal 1000HW DSL Modem and...

1 Answer

2wire 270HGV-W probelem

Make sure that your new modem is configured with the correct settings that your ISP requires you to have. Contact your ISP tech support and make sure that the modem is set up properly.

Oct 31, 2008 | 2wire (1000-400108-001) Router

1 Answer

2Wire 1701hg gateway- Broadband Access problem

hi! have you used this other identical 2wire modem before? if this other 2wire modem (is it the same 1701hg?) well you may need to configure the settings first. also 1000 series modems usually have 3 lights on it; power, broadband link, and local network. if these 3 lights are on, you may need to access the modem's user interface. assuming that all lights are green, on your computer directly attached to the 2wire, open up any browser, type in it will give you the network at a glance page. click on run system setup wizard, type in the system password. on the ppp authentication page, please check if it has your username & password (this is the one that you set up on your internet acct w/ your ISP), the next screen will establish a connection. (please tell me if you've got any error messages...)

Apr 06, 2008 | 2wire 2700HG-B Router (2700HGB)

1 Answer

2WIRE Red internet Light

the poblem with the router settings, the router is not able to get internet address form the modem
log in to ur router and run the setup wizard, and then u will be able to go online

Feb 11, 2008 | 2wire (1000-400108-001) Router

3 Answers


Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.

I always have a spare modem as a line tester.

I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.

Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.

#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.

#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.

#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.

Nov 01, 2007 | 2wire 2700HG-B Router (2700HGB)

Not finding what you are looking for?
2wire (1000-400108-001) Router Logo

Related Topics:

151 people viewed this question

Ask a Question

Usually answered in minutes!

Top 2wire Routers Experts

 C. Dante
C. Dante

Level 3 Expert

623 Answers

Bob S

Level 1 Expert

15 Answers


Level 3 Expert

2072 Answers

Are you a 2wire Router Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides