Question about 2wire (1000-400108-001) Router

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2wire 2700 not connecting to internet

My 2wire router refuses to connect to the internet the green light on the unit just flashes but my other modem works when plugged in ? any suggestions

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  • ridka Feb 23, 2008

    i am talktalk customer and i bought 2wire1800 and i can't connect to the server after my password it gives me error but my talktalk router works fine and the wireless is too slow and i can't log on to any emails account

  • David Clements, Jr.
    David Clements, Jr. May 11, 2010

    What was your other modem? also what service do you have?

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  • Expert
  • 178 Answers

Make sure you have DSL filters installed contact me if you need any help

Posted on Feb 11, 2008

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Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.

I always have a spare modem as a line tester.

I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.

Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.

#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.

#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.

#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.


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