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Check to see if your lens cap is on. If the cap is on, the lens cannot extend and you will get that message. If your lens cap is off, check to see if there is something impeding the lens and keeping it from extending. Your camera may "think" the lens cap needs to be removed.
Unfortunately, many cameras that fall prey to lens error problems can only be corrected by professional repair. But, here are some last resort troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try.
If the lens makes a partial movement when you attempt to power up, it is probably dirt/sand that has jammed up your lens in the extended position. First use a vacuum to remove dirt between the lens gap. Next, be very careful, but when you power up, as the lens tries to retract apply a little force to help the lens, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera
Lens error is usually caused by mechanical faults concerning lens assembly. The lens cannot extend or retract fully, the error is detected and lens error is returned. Sometimes this can be fixed playing with the lens during extraction or retraction to help the lens asset getting back to normal. More often the camera lens must be disassembled and re-assembled by a technician to fix the problem.
The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
these at own risk as it may further damage the camera.
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
Other than that , I would take the camera to a repair
center for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
So the lens is dislocated. Sometimes it's possible especially on canons to set the lens by twisting on it while pulling, when the lens is extended or partially extended (the camera has to be off for that). In most cases though the camera may need to be partially disassembled and lens housing loosened before it can be set.
Simply wear and tear.- dirt ingression- damage from a knock- nothing you can do about unless you are a watchmaker.
A repair will be as costly as simply replacing it
Check out Fuji support though to be sure.
Switch on - lens extends - screen comes up is the normal.
Partial extension of lens and the rest does not follow.
Why does the lens not complete its function?
Probable cause dirt got into the slide mechanism is the simple answer.
Very fine mechanism- would not try anything your self.
Have you a service facility of watch repair shop near you.
Or try the makers web site - they may offer a swap out facility for a modest fee.