Question about Trust Silverline Direct Access 12879 Keyboard

1 Answer

Installing a French ( Brand is Genius) keyboard to my Dell computer.

I just bought a new French keyboard today (by Genius)

The problem is : the letters that appears are still from the English keyboard.

How can I solve this ? I mean to get the exact French letters?

I have installed the keyboard driver that came with the Genius keyboard but obviously, it does not work.

Please help. Thank you.

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Trust Master
  • 384 Answers

Pair to a Bluetooth Device (new and re-pair)

  1. Locate the Bluetooth icon in the lower-right corner of the computer screen, and compare the status to Table 1.
    (The Bluetooth icon may be hidden, click the Show hidden icons arrow to show any hidden icons.)

    Bluetooth Icon Status Enabled - The Bluetooth adapter is ready to pair with another Bluetooth device.
    Connected - The Bluetooth adapter is already connected to a Bluetooth device (if the desired device is not the one its connected to, it will have to be re-paired). Disabled - The wireless switch is off. For information on how to turn the wireless switch on refer to the
    Online User's Guide. None When no icon shows the Bluetooth driver needs to be installed, refer to Dell Knowledge Base Article:
    "How to Download and Install the Latest Dell Wireless Bluetooth Driver" Table 1: Bluetooth status
  2. Verify the following conditions have been met:
    • Batteries are Installed in the Mouse and Keyboard.
    • The Bluetooth adapter, USB Bluetooth adapter or 13/19-in-1 Media Card Reader is installed in or attached to the computer.
    • The latest version of Dell Bluetooth Wireless Keyboard and Mouse Bundle is installed,
      if unsure refer to Dell Knowledge Base Article: "How to Download and Install a Driver"
    • The Bluetooth device you are going to pair is within 30 ft. (10 meters) of the computer.
  3. Right-click the Bluetooth icon in the system tray.
  4. Click Add a Bluetooth Device.
  5. Turn on the Bluetooth mouse and press the Bluetooth connect button on the bottom of the mouse. The Bluetooth LED on top of the mouse should start blinking. If the LED does not blink, press the Bluetooth connection button again and hold it down for 2-3 seconds until the Bluetooth LED starts blinking.
  6. Click Next to start searching.
  7. Click the icon for the mouse to highlight it and then click Next.
  8. The connection is set up automatically. Once the connection to the mouse has been created, the wizard closes and returns to the Bluetooth Settings window. The new connection is now listed there. The link symbol under the mouse indicates it is connected.
  9. SetPoint will now launch and ask to check for updates, click OK. If an update is available click to download it.
  10. After the update has been applied, click OK.
  11. Turn on the Bluetooth keyboard and press the Bluetooth connect button on the bottom of the keyboard. The Bluetooth LED on top of the keyboard should start blinking. If the LED does not blink, press the Bluetooth connection button again and hold it down for 2-3 seconds until the Bluetooth LED starts blinking.
  12. Click the box next to My device is set up and ready to be found and then click Next to start searching.
  13. Click the icon for the keyboard you want to connect to in order to highlight it and then click Next.
  14. When the keyboard is connected, the Confirm Keyboard Connection screen appears. A passkey that has been generated for the keyboard is shown. Type in the passkey as it is shown on the screen. Note:
    The keyboard can only store one passkey. The passkey is unique to each computer. If you try to connect the keyboard to more than one computer, the passkey is changed each time you create a connection.
  15. The connection is set up automatically. Once the connection to the keyboard has been created, the wizard closes and returns to the Bluetooth Settings window. The new connection is now listed there. The link symbol under the keyboard indicates it is connected. You are now be able to use the devices.

Posted on Aug 25, 2017


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to fix french dell keybnoard model SK-8115 converted into english & question mark don't work

If you are using a FRENCH keyboad on an ENGLISH configuration, take it ganted that it won't woks. You should define your keyboard as French . If you are using Windows, you should go to control Panel - Regional and Language confiuration
Press TAB Language
Press button DETAILS
Now select Language as French
Press ADD and select Language French and Keyboard French
Select this configuration as default.
Accept and exit Control Panel
Now your French keyboard should use french language distribution

May 06, 2015 | Dell Computers & Internet

1 Answer

Why Genius traveller 6000x Brand New WONT WORK?

you may need to first add a bluetooth device to ur pc/laptop.
There's usually a "synch" button on the mouse..check underneath where the batteries may be larger, if built to follow the design of the mouse or it may be smaller if its "clearly a button".
You need to attach the bluetooth dongle to ur pc/laptop, then after the drivers install, press the synchchronize button on the mouse.
Good luck!

Jun 11, 2014 | Genius "Wireless Mouse - Traveler 6000X,...

1 Answer


down load the software and driver for that brand of keyboard from the manufacturers web site
win xp and win 7 are no longer supported by Microsoft so drivers are no longer from win xp or win 7

Dec 01, 2017 | Dell Computers & Internet

1 Answer

When computer is performing the self test, the computer beeps and gives me a keyboard failure error. I bought a new keyboard and the same thing is happening. How do I fix it?

try installing the drivers back to your computer. if all else fails you might have to get a new windows. because it sounds like the start up drivers is missing in it.

Jan 25, 2011 | Dell 0Y3740 Keyboard

1 Answer

New keyboard needs to entered into computer


No for sure not.

Standard keyboards don't need drivers or things like that, they are auto recognized by system. Sometimes some fucntions like smart touches or additional keys may not works but keyboard itself must.

Are you sure you put it into correct PS2 port (the purple one, NOT the green one)?

Leave rate if I helped you, thanks!!


May 09, 2010 | Dell Dimension 2400 PC Desktop

1 Answer

My computer is french i want it in English

I think you may have to ask Dell about this.
Change bios to english - if available
Have you tried using the language bar?
Reloading software and selecting it to use English?
The keyboard will be a prob if in french.
Use an external keyboard to install software?
English keyboard may be available for replacement.

Apr 04, 2010 | Dell Inspiron 1525 Laptop

2 Answers

I just bought a netscroll optical mouse,but the

Yes you can get a ps2 connector to usb. They sell them at Radioshack and some Walmarts. What computer are you using the brand and model? The ps2 connector should fit into the one on the tower, unless its a really old computer.

Jan 15, 2010 | Genius Mouse Netscroll 110 High-Precision...

1 Answer

My Dell keyboard is typing french symbols,how do I change it back to english

if you have windows XP follow these steps :-right click on Taskbar-Toolsbar-here check the language bar(should apear in your case french) -right click on the Fr(that apear)-settings -here you will see French keyboard-click Add and select EN-english -than OK and your keyboard should type english letters/

Dec 09, 2009 | Dell 0Y3740 Keyboard

1 Answer

Computer is on, moniter is on, but there is no picture.

Remove any USB devices such as mp3 players. If your computer is supplied with a wireless mouse & keyboard then leave the receiver in.

If it still doesnt work try it without the reciever. Or return it to the store where you brought it from

Jan 18, 2009 | Dell Studio Slim-Tower Desktop Computer

3 Answers

Computer is locked in the green symbols of the keyboard

TO SHUT OFF the green keys, you need to disable the multiligual or French keyboard layouts. For Windows 7:


click CHANGE KEYBOARDS... etc.


.......for example, by clicking on a keyboard name (ie. US or and UNITED KINGDOM for example) and then clicking PROPERTIES to the rtight, you can see the actual key layout.......

On the list of installed languages, click anything multiligual or French, and then click REMOVE found on the right-hand column

click APPLY
click OK
Then you've removed the French.

Otherwise you have to click the LEFT ALT key and then the LEFT SHIFT key to swich back and forth between the green keys and the white keys.

Jan 04, 2008 | Acer Aspire 5500 5570-2609 Laptop

Not finding what you are looking for?
Trust Silverline Direct Access 12879 Keyboard Logo

Related Topics:

93 people viewed this question

Ask a Question

Usually answered in minutes!

Top Trust Computers & Internet Experts

micky dee

Level 3 Expert

2970 Answers

Computer Links

Level 3 Expert

2386 Answers

Robin Hill
Robin Hill

Level 3 Expert

1271 Answers

Are you a Trust Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides