Question about Jenn-Air JCD2389G Side by Side Refrigerator

1 Answer

Jenn Air side by side refrigerator Model JCD2389GES is still making ice, food is still frozen on ice making side, but the refrigerator side is not cold, milk is souring rapidly and vegetables are turning to goo.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,070 Answers

Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. Make sure this fan is running. You may have to hold the door switch in for it to run. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp.
The problem could be the electronic control if you have one or the mechanical linkages.

If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.

Posted on Dec 09, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Jenn air refrigerator jcd2389ges freezes fridge


Bea, try this. UNPLUG the refrigerator for 12 hours and keep the fridge and freezer doors open. You might lose some food. NOW you will find some water under the fridge. clean that and now power up the fridge. Make sure you hear the motor working. Your fridge will start cooling. Keep at recommended temp.

Mar 07, 2014 | Jenn-Air JCD2389G Side by Side...

1 Answer

My Jenn Air refrig model # JCD2389GES is not cooling on the refrigerator side but is fine on the freezer side.I changed the thermostat and was good for 40 days,then the nightmare started again.


the problem is in your freezer
you need to opaen the wall inside the freezer and see if there is ice build up on the coil.
if it is frozen heard you need new thermostat or heating element. check it first and let me know what you see.
open the back wall (the bottom one)

Feb 07, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

I have a Jenn-Air side by side frig. The freezer side cools too cold, the frig side not enough. 2 weeks ago I took all the food out of freezer and noticed ice build up on back. I unplugged unit, let it...


If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.

Jan 09, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

I have jenn-air jcd2389ges - the freeze keeps running and coils ice up. It is cold and does make ice. I shut it defrosted -put it back on and it just keeps running and frosts up again


It could be a bad defrost timer or a bad thermostat. Both are a cheap fix also, check to see if the condenser coil is clean. If it isn't clean it!
Another possibility if it isn't the T stat or defrost timer, the defrost heaters or overload might be bad.

Jul 05, 2009 | Jenn-Air JCD2389G Side by Side...

1 Answer

JENN-AIR BLOWS WARM AIR


hi thanks for the question the freezer is more than likely frosted up now with the door left open the drain hose from freezer is clogged shut down let thaw remove panel at the back of fridge allow 24 hrs to thaw clean out the drain tube re level the fridge so that if the door is left open the door will close by its self raise the front legs to achieve this thanks the appliance doc

Aug 12, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

JENN-AIR BLOWS WARM AIR


Hello,

Towards the bottom of the freezer is the water diversion tray for when it defrosts. It is usually made of glass but may not be. Lift that up an see if it is blocked by frozen water ice blocking the cold air vent that recirculates and also feeds into your refrigerator.

If this doesn't help wait long enough and one of the other experts on the site will help you. If it does solve your problem I wouldn't be too surprised as I've seen this so many times.

Well, regards and good luck,
Worldvet

Jun 02, 2008 | Jenn-Air JCB2280HES Side by Side...

1 Answer

JennAir JCD2389GES


I had the same thing and it cost me 300 bucks to have a circuit board replaced. I think it controlled defrost cycle. 

Apr 09, 2008 | Jenn-Air JCD2389G Side by Side...

1 Answer

Jenn-Air Refrigerator side by side


make sure the two vents inside freezer and refridgerator nside are not blocked....normal range is approx -15 to + 15 in freezer,...and 37-42 in fridge...take temp readings inside of both....a full freezer and fridge retian colder temp more...

Jan 03, 2008 | LG LRBN20510WW Bottom Freezer Refrigerator

Not finding what you are looking for?
Jenn-Air JCD2389G Side by Side Refrigerator Logo

302 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jenn-Air Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4070 Answers

John Tripp
John Tripp

Level 3 Expert

4655 Answers

Jose Pino

Level 3 Expert

563 Answers

Are you a Jenn-Air Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...