Question about Washing Machines
We have had this wash for 20 some years and yesterday we were washing a medium sized load and a burning smell from the washer was very pronounced and we cut the washer off. After a while , with the washer full of water we went to spin cycle and it spun the water out with no smell. Try to fix or is it time to buy a new washer?
Rick & Joyce Ann Freeman
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Posted on Jan 02, 2017
I am sorry to say that you WILL need a tech to come out and service this unit. From what you are telling me it is either a dead short in the motor, OR one of the conntections got wet and cause a short. BUT I would put my money on the motor, since this is a direct drive unit. Sorry
Posted on May 26, 2008
It could be one of 2 things. 1 the belt. or 2 the main seal and bearing. i recomnd to get a tech just to make suer.
Posted on Sep 16, 2008
SOURCE: Front load washer doesn't spin
My Maytag® Neptune® washer filled with water, but it won't spin or drain-what now?
Start by making sure the machine is plugged into a live (working) electrical outlet. Then check the appropriate circuit breaker and reset it if necessary (or check the fuse if you have a fuse box).
Next, inspect the drain hoses and remove any kinks. Take a look at the drain, too - if it's clogged, call your usual drain service person.
Then close the washer door and firmly press the START/STOP button. In a few moments, after the door locks, the washer should begin to spin. (For your safety, the washer will not tumble or spin unless the door is closed and locked.)
If this doesn't work, please contact Customer Service at 1-800-688-9900 for toll-free assistance and service scheduling if necessary.
Posted on Oct 04, 2008
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