Question about Epson Stylus DX8400 All-In-One InkJet Printer

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When I turn on my Epson DX8400 it says that I have a paper jam that I can't find. The print head cartridge container goes across to the left in its usual warm up sequence, then make this awful noise and stops there. The error message comes up about paper jam. Any ideas,thanks

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Take a look at the back of your printer there should be a panell that comes off if you can take that pannel off look in there there is most likely paper stuck back there not allowing your printer to spool

Posted on Dec 09, 2009

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I know this is too late for the person who asked this originally, but in case anyone Googles this, I may be able to help.

A friend had exactly the same symptoms but no paper was visible in the machine. Eventually I discovered it was hidden behind the print head. So turn the printer off and disconect the power lead. Very gently slide the print head along from the left to the right. Look inside where the print head was and see if there is some paper scrunched up there.

Posted on Jan 25, 2013

  •  Richard Thompson
    Richard Thompson Jan 25, 2013

    I know this is too late for the person who asked this originally, but in case anyone Googles this, I may be able to help.

    A friend had exactly the same symptoms but no paper was visible in the machine. Eventually I discovered it was hidden behind the print head. So turn the printer off and disconect the power lead. Very gently slide the print head along from the left to the right. Look inside where the print head was and see if there is some paper scrunched up there.

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I hope this will help you :)
* Green Power light flashes- The printer is receiving a print job, replacing an ink cartridge, charging ink, or cleaning the print head.
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* RED Ink Light Flashes - One or more cartridges are low on ink. Check the message that appears on your screen to determine which cartridge is low, or follow the instructions in " Checking the Ink Supply". Make sure you have a replacement cartridge.
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How do i reset my printer


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.
First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.
If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Also clean The purge unit, called a spittoon assembly in an HP, Lexmark, Caonon and other inkjet printers, is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.

That is where you'll find the print head assembly parked on top of it.
It also has an electrical pump to milk the print heads and test for ink flow.

So clean all under where the heads are parked and on IP6600D models you can take out the heads just by clipping them out, and then clean well.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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2 Answers

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Once it jams on the left turn off the machine. usually my lights are all red at that point, one is blinking the other two are solid red. open the cover. shine a flashlight in there, you will see a clear or light grey plastic ribbon that runs from the left to the right. it is the top most thing. Very carefully, clean it with a paper towel and a little water. or a kleenex. it should be almost clear.
after done, move the cartridge head to the right without turning on the printer. once again, clean the clear plastic ribbon where the cartridge head was located. finally turn on the printer, when it stops initializing, click the paper feed button, if you were successful, you won't see it jam into the left side.
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the clear strip passes through the cartridge head. I'm told it is called an encoder strip and the optical head reads the strip to know it's position.

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this happened to my c80 at least 3 times now in seven years.

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