Question about Dell Studio 17 Notebook

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Sudio 17 spontaneously shuts off

Spontaneously shuts off. I hear the hard drive working very hard then System shuts off with no warning. It's not overheating because bottom is cool.

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Troubleshooting With PSA Diagnostics on a Laptop Computer

STEP: Run the Preboot System Assessment (PSA)

Additional Information

  1. Ensure that the computer is powered off.
  2. Press and hold <Fn> and press the power button to power the computer on.
  3. Release both buttons. The PSA diagnostics sequence begins.
  4. Make note of any PSA beep codes or PSA error codes
  5. check PSA error code on support.dell.com

Posted on Dec 10, 2009

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1 Answer

Sudden spontaneous shutdown and reboot


This is a not good condition, as you can well imagine. There are many things that can cause this, I suggest that you START by looking in the event viewer, under administrative tools, in the control panel. If, for example, the hard drive was giving issues, an error would be listed there.
Another common issue is connectivity based issues, shut down the system, remove power cord and battery. Then remove and reseat the memory chip(s) and the hard drive, if you can remove it fairly easily on your model.

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Procssor over heat can cause this kind of problem
check your processor cooler

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Others have reported that a battery going south (even one that still holds a charge) can cause some heat sensor to go into the red zone and shut the machine down. You can test this by pulling your battery and running your v100 exclusively on A/C--does this resolve the problem?

I discovered on my v100 that running the latest version of AVG (8.5) causes my hard drive to warm up enough to set off a heat sensor, shutting the machine down. I have to run the virus scan at the "slow" setting to avoid this problem.

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Spontaneously shut down


coolers are working?
on 3 months is a short time to get dusty but i see laptops after a half year whit coolers busted from heavy dust,

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