Question about Dell 962 Photo All-In-One InkJet Printer

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My printer is telling me that I need to do troubleshooting because I have an allignment problem please help

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One of the ink cartridges may be bad. I had that problem with a 962 and it turned out to be the black cartridge even tho it still had ink in it.

Posted on Dec 10, 2009

Testimonial: "I think that might be the problem, now I just need to get the cartridge to see if the printer will work."

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Print head allignment


Go To Below official Canon Printer Page For Your problem http://forums.usa.canon.com/t5/errors/FilterErrorHandlerPage Hope It's resolve all Your Printer Problem,
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Hp photosmart c5280 Cartridge Alignment problem. everytime I try to print it tells me to run alignment test, and then when the alignment is off, it won't let me print...HELP!


Please follow the below steps. After evry step, if the cartridges are not allign automatically, allign it manually by the below steps.
To align the cartridges from the All-in-One

1. Load letter or A4 unused plain white paper into the input tray.
2. Press Setup.
3. Then scroll using the down arrow key and select Tools then select Align print cartridge or Align printer.

STEP 1.
Please take out all the cartridges and clean the copper contacts with the help of a lint free cloth and the water.
STEP 2.
1. Un plug the power chord from the back of the printer.
2. Press and hold the power button of the printer.Wait for 30 seconds.
3. While holding the power button, re-plug the power cable.
4. Turn on the printer, if it is not on.
STEP 3.
Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold OK and HELP buttons while plugging in the power cord.

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1 Answer

My printer will not pass an allignment


  1. Open the printer and remove and reinstall the same cartridges again (important)
  2. Ensure paper is loaded and the paper slider is correctly positioned against the edge of the paper
  3. When asked to allign, do so again
Hope this helps!

nLinked
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1 Answer

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You have no choice...Be patient...Try to uninstall and install your printer driver.I hope this could help.

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Me too. Now it says "right cartridge incorrect" and won't allow me to do anything at all, not even maintenance functions.

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1 Answer

All black when coping


Here is the link for the troubleshooting, manuals, drivers etc for your machine. Try going through the troubleshooter (Epson troubleshooters are usually pretty good). If no luck then update all the drivers - some drivers become unstable when windows has been updated or other software has unknowingly affected them. http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?oid=58773&prodoid=56291070&infoType=Downloads&platform=Windows If you get no luck with this then please post again. Hope this helps :)

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