Asko D1976 detergent dispenser solenoid energized all the time
Our Asko D1976 detergent dispenser door remains open all the time. The dispenser solenoid that should only be energized to allow the door to flip open is now powered all the time. The door will not latch so am unsure what to do or check. Have turned breaker off to unit in hopes that something would reset, but did not change problem.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
There is a solenoid in the detergent dispenser that opens at the appropriate time to let the door open and drop detergent. The solenoid might be faulty if the door spring appears alright. One option is to stop using the powder detergent and switch to tablets. One tablet like Finish diamond in the cutlery basket does wonders.
Not sure if you can buy the dispenser to replace.
Most likely it's a corroded door catch or a bad solenoid. Hopefully it's not the main control board. You'll need a repair manual or technician. A work around would be to use detergent tablets in the compartment
Hello, Welcome to FixYa. Based on the description you posted..." detergent door will not stay shut and there is a constant noise coming from the door like a solenoid is stuck open " You are bang on...unfortunately. This is a red flag. In these scenario's 99% of the time the control and Combi-dispenser are both at fault. The control is no longer available according to the "repairclinic.com" website, but they have this note... **Control board kit *Note: Consumers can contact Asko at (800)898-1879 option 3 for further assistance.** The buzz you hear is indeed the solenoid for the dispenser, the control is sending voltage to the soleniod all the time. If the component has failed both will need to be replaced, you can inspect and check the dispenser with an ohm meter and visually inspect the control board. Having said this, If you remove the door and control panel and visually inspect the control you will most certainly see burnt circuits, relays or resistors on the control. i.e **Be sure to turn the power off to the dishwasher before servicing...safety first** . The associated output components on the control unit for the dispenser to check are as follows,
Combi dispenser... Q12, R50, R58, D21, D23, P2 3 ( these are identified this way on the control unit. ) The last available control part number is # 80 579 31-4 and a good control if you can find one, should resemble the image here... As for the dispenser, the original Asko number is 88 011 39-77, but now subs to 1399543 and is available at "repairclinic.com" It will look like this, front & back... Hope this info helps move you forward, I know it isn`t a lot of good news. Let me know what you find or if you require further assistance. Thank you for choosing FixYa and good luck.
to remove the dispenser is not a 30 second job. You have to remove the door front with a T20 (torx) screwdriver (don't forget the 2 screws in the middle of the door at the bottom) Then you can get to the screws that hold the dispenser in place. Make sure you remove the solenoid from the dispenser BEFORE soaking in water. A more likely issue is either the solenoid on the dispenser has failed and will show signs of burning and/or damage or one of the transistors on the control board may have blown.
The detergent cup itself can become clogged with old dried detergent that prevents it from opening. Sometimes just cleaning the cup takes care of the problem.
In case it will not solve your problem, you should replace the wax motor that operate the cup door.