Question about Microsoft Wireless Mobile Mouse 3000

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Need to install new mouse microsoft 3000 wireless ~ have windows vista, gateway desktop.... put battery in mouse, lighting up, what is problem?

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  • larry_d44ca May 11, 2010

    Does your computer recognise wireless devices/mice? What model of Gateway desktop are you using?

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Reinstal the driver for it ,and you're done,if that is not working download this program from here http://www.radarsync.com/ instal it and update your drivers

Posted on Dec 10, 2009

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Hello you should have a transmitter pluged into a usb port on your computer,There may be a button you need to push and hold down for a few seconds on this unit.there may also be a small hole on the bottom of your mouse you can push with the tip of a pencil. Doing this will reconnect your mouse to the computer.If this fails unplug the transmitter from the computer and shut it down reconnect it and restart the computer.

Posted on Dec 10, 2009

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1 Answer

My gateway wireless mouse won't sync


- Have you tried the steps mentioned in the link to connect a wireless keyboard and mouse to the Gateway computer? http://support.gateway.com/s/desktop/2009/gateway/zx/zx4800/ZX4800faq3.shtml
http://www.support.gateway.com/s/Manuals/Profile/WirelessKb_MouseGuide.pdf

Also follow the generic troubleshooting steps mentioned in the link to connect a wireless keyboard and mouse to a computer.
http://support.microsoft.com/kb/838398
Note: The steps provided in the link mainly works for Microsoft hardware but the steps can be applied to any wireless keyboard and mouse. Do not install any software given in the link as it will not help you if you do not have a Microsoft Hardware.

It would be helpful if you could provide us the exact computer model number and also the make and model number of the keyboard and mouse.

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do you still see any light indicator activity on the mouse itself? if none, even if you already change the batteries, then it needs replacement

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No need to disable the touchpad they should both work at the same time. Have you tried both the mice on another PC?. The first mouse should have the correct software already installed but you will most probably need to install software for the microsoft mouse. I hope you have tried resetting by hitting the button on the receiver then while its flashing the button on bottom of the mouse? If all this fails do have any other USB devices you can test on laptop?......good luck

PS I hope its not the batteries

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At the back of the mouse, there will be small flushed 'reset' button. Press that. It resets and reconfigures the connection. If it still doesn't work, the mouse has gone bad.

have a nice day :)

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I had the same problem.
Press the button on the underside of the USB, the green light will flash. Now press the reset button on the underside of the mouse. Your mouse should now work.

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Windows vista and Microsoft wireless key board and mouse


here is Microsofts' page for driver downloads. http://www.microsoft.com/hardware/download/download.aspx?category=MK
put in your device model number , operating system, etc.
make sure you download it to your desktop so you can find it
run it to install and follow the prompts

Oct 28, 2008 | Computers & Internet

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