Question about HP Photosmart C7280 Laser Printer

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HP CUE Scanning Flow Component on HP PHOTOSMART C7280 all-in-one THE SCANNER DOESN'T WORK IMPOSSIBLE TO DESINSTALL WITH THE CD ! HOW TO DO ?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: Scanner problems

The problem seems to be HP imaging software won't work if you have Kodak or Adobe photo tools on your system (and maybe others).
My problem was when I use the HP Solution Center, and click "Scan a Document", I get an error window that says "HP-CUE" needs to close. When I click the "details" link, it says hpqkygrp.exe caused the problem when it called msvcr80.dll. Removing and reinstalling the HP software 6 times, and finally rebuilding XP, still didn't help.
I used Google to research "msvcr80.dll" problems, and noticed some similarities ... it is used by other photo/imaging applications. Here is what I discovered that fixed my HP Scanner problems.
1- Removed the entire HP suite; C6280 drivers and all related HP programs (use HP's TOTAL removal tool on their CD under "\util\ccc\Uninstall_L4.bat")
2- Removed Kodak photo programs
3- Removed Adobe Photoshop
(you may have to remove photo/imaging applications from other vendors, these are the only 2 I had loaded here)
4- Installed the HP C6280 suite
(more of the solution follows)
It now works perfectly. But once the HP software is installed, I couldn't reinstall either Kodak or Adobe photo software. Both use InstallShield and their installation would hang; Process Explorer (MS SystemInternals) showed that "ntvdm.dll" was hung(a subprocess of the installation). To fix this problem I found I had to temporarily stop the Services that HP starts.
5- Go into "Control Panel\Administrative Tools\Services"
6- Stop "HP Cue DeviceDiscovery" service
7- Stop "HP Network Devices Support" service
8- Stop "hpqcsx08" service
9- Installed Kodak and Photoshop
10- Restarted the above HP services
They have all been working for a week now.

I suspect the HP-CUE software was written by a summer intern ... the inability of HP's imaging software to work if you've previously loaded Kodak was reported back in 2005, and HP's solution was to stop using Kodak software. I wonder if they feel that way about Adobe photo software too ... maybe we should all just buy HP digital cameras?

Posted on May 28, 2008

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SOURCE: HP PhotoSmart C4440, All in

I did not find a "solution" to the HP CUE - Scanning Flow Component problem. However, I did find a work around the problem. I use my graphics editing program to Import/ Acquire/ From Twain and this will allow me to scan from the printer to my graphics program. I can save the image from there.
Better than not being able to scan to my pc at all ...

Posted on Sep 27, 2008

  • 169 Answers

SOURCE: hp cue-scanning flow component has stopped working

Right click on the Wdws Icon in the bottom left hand corner of your computer (same as the start button for other features with a left click)

Click on Explore

Find and click on Program files

Find and click on HP folder or Hewlett Packard Folder

Find and Click on Digital Imaging Folder

Double Click on BIN folder

Find the following file: hpqscnvw

Double click on that file (hpqscnvw)

Your HP scanning feature should open

But this a workaround.If you want any further support, an online technician from techbuddies can help you for free.For this log on to http://tinyurl.com/m7ghqz

Posted on Jun 18, 2009

chanddra2009
  • 615 Answers

SOURCE: 4355 all-in-one not scanning

Right click on the Wdws Icon in the bottom left hand corner of your computer (same as the start button for other features with a left click)

Click on Explore

Find and click on Program files

Find and click on HP folder or Hewlett Packard Folder

Find and Click on Digital Imaging Folder

Double Click on BIN folder

Find the following file: hpqscnvw

Double click on that file (hpqscnvw)

Your HP scanning feature should open

I am thinking I may just create a shortcut of this and launch from that instead of HP solutions center if HP cannot fix this issue.

Let me know if this works for you.

if yes rate me
or
email me
blog: www.freecomputercourse.blogspot.com

Posted on Jun 25, 2009

  • 7 Answers

SOURCE: HP CUE-Scanning flow component has stopped working. a problem caused the program to stop working correctly.

check out the below link which worked for most of the hp products

<a href="http://hpanswers.blogspot.com/2008/07/hp-cue-scanning-flow-component-has.html">Click here for the working solution</a>

Posted on Jul 03, 2009

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HP CUE-Scanning flow component has stopped working. a problem caused the program to stop working correctly.


good solution/workaround here

http://hpanswers.blogspot.com/2008/07/hp-cue-scanning-flow-component-has.html

May 21, 2009 | HP Office Equipment & Supplies

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I cannot scan onto my HP c7280, but I can print to it. It connects via cat5 to switch. I cannot 'locate' the scanner.


check for the scanner drivers in the control panel,if they are there...if not you will have to reinstall the scanner drivers on your computer.use the s/w cd that came with the printer and install it all over again..then try scanning from the windows photo gallery or the MS paint and word.These do not use the twain drivers ,they use the windows scanner drivers....see if it works

Mar 12, 2009 | HP Photosmart C7280 Laser Printer

1 Answer

My C7280 HP photosmart will not scan to my computer.  I get the message "no scan options"


I have had a similar problem that appeared soon after an automatic HP software update over the internet. I solved the problem by uninstalling and reinstalling the HP software that came with the CD. I inserted the CD and ran the de-install for only the program that controlled print and scan and then re-installed the software for print and scan. Straight afterwards, the scanning started to work again

Dec 15, 2008 | HP Photosmart C7280 Laser Printer

1 Answer

Scanning


"HP cue scanning flow component problem"

Run or double click on the "HPQDSCTC" file in:

C:\Program Files\Hewlett-Packard\Digital Imaging\Bin OR c:\Program Files\HP\Digital Imaging\Bin

This should resolve the issue and if the issue persists then completely uninstall and reinstall the software from HP's website.

Try this. If it does not work, it may be a photo program like Kodak or Adobe Pjotoshop that may be conflicting with the HP software.
Let me if it works or if not, do you have any of these programs installed.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Oct 20, 2008 | HP Photosmart C6280 Printer

1 Answer

HP PhotoSmart C4440, All in one will not scan image to computer. I receive an error message stating: HP CUE - Scanning Flow Component has encountered a problem and needs to close. Details from error...


I did not find a "solution" to the HP CUE - Scanning Flow Component problem. However, I did find a work around the problem. I use my graphics editing program to Import/ Acquire/ From Twain and this will allow me to scan from the printer to my graphics program. I can save the image from there.
Better than not being able to scan to my pc at all ...

Sep 26, 2008 | Office Equipment & Supplies

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