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Helen, is the printer correctly installed in laptop? Check if shows under Printers and devices. If not, install and show it as default. Make sure your usb connections are ok.
Please make sure that the printer is properly installed in your system. go to Printer and faxes " Start- Printer and faxes" check if your LX300 is installed there and ready. and the reply to me to assists you more
1. Check the cables
2. Check wheather the printer is detected?
if detected
3.Uninstall and Install the printer driver
Still facing the issuse, then you need to double check the cable
If the cable is working fine then try to do the system recovery
follow this link and in the drvers/software selection choose your OS....Wait a few second and you'll be transfer into the driver area. Download the driver. Be sure to install the driver before connecting your printer to your PC.
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