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IPod Nano - can't copy from iTunes to iPod

I have used my iPod for over a year. I've been able to copy music from iTunes onto the pod. The last time I tried the "do not disconnet" image on the iPod never went off when it was plugged into the USB (which by the way works to charge the iPod and also works with other devices, like my digital camera). I restored the iPod and of course lost all of my music. I then did Sync the library on iTunes to the iPod. The music shows up on the iPod library, but in gray, but not on my iPod when I turn it on. The "do not disconnect" message goes off, but the music doesn't show up on the iPod.
Help please!
Andrea

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  • 8 more comments 
  • divinefem Jan 19, 2008

    Thanks! I'm running the most current version of iTunes...7.6.029. Have unintalled and re-installed. Also have followed the Apple troubleshooting. None of this works. I still cannot see the library of music on my iPod that iTunes says is there. The iPod is 70.77 GB, with updated software version 1.3.1 as of today.

    Next step?

    Thanks!
    Andrea

  • divinefem Jan 19, 2008

    Thanks! I've downloaded the most current version of iTunes...7.6.029. Have unintalled and re-installed. It still doesn't work - I cannot see the library of music on my iPod though iTunes says it's there, and I can now click on the music, unlike before when it was just gray and I couldn't do so. The iPod is 70.77 GB, with updated software version 1.3.1 as of today.

    Please explain the computer clean up you're suggesting, using cc cleaner.

    Thanks!
    Andrea

  • divinefem Jan 20, 2008

    I do not see any "file types" in the preferences of the iTunes software. Is this where I should be looking? If not, where?

    Thanks

  • divinefem Jan 20, 2008

    I used the instructions in iTunes, once my iPod was recognized by it.

  • divinefem Jan 21, 2008

    Yes, iTunes plays the music in the library on my PC. The library on my iPod that I just synced to again is not gray and I cannot click on anything.

    Andrea

  • divinefem Jan 21, 2008

    I don't understand what you mean by "u need to upload those mp3s to the ipod". I wnet to ccleaner.com and couldn't figure out what you were suggesting I d/l and use. Could you please be more specific and give more details in your suggestion. Thanks!

  • divinefem Jan 21, 2008

    Reinstalling/updating firmware on your nano? Not sure what that means. I have used the Apple troubleshooting and restored and updated the iPod. Is that what you mean?

  • divinefem Jan 21, 2008

    Ok, then I must have reinstalled and updated the firmware on the nano, as I followed the directions to update the software on it from the iTunes program. Current info says it's up to date and next search for newer version will happen on Jan 26th. I've also done the "restore" on the nano. Is this what you mean?

  • divinefem Jan 21, 2008

    Ok, you're way over my head here. How would I find that on the iPod. I need a step by step direction please to do this. Would really appreciate it. Thanks!

  • divinefem Jan 21, 2008

    I already gave you guys that info, or at least I thought that when I said I have version 1.3.1 that's what you'd need. Is it?

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2 Answers

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  • 1,944 Answers

Hi,

Which version of iTunes are you using? I would recommend trying an uninstall of the iTunes and the reinstall. Also, did you try Apple's 5R's troublshooting? You can download the latest iTunes from here.

Posted on Jan 19, 2008

  • 2 more comments 
  • Damen Wong
    Damen Wong Jan 20, 2008

    Restting it doesn't help? How did you perform the reset?

  • Damen Wong
    Damen Wong Jan 20, 2008

    Does iTunes play the music from the library on your PC?

  • Damen Wong
    Damen Wong Jan 21, 2008

    Did you try reinstalling/updating firmware on your nano?

  • Damen Wong
    Damen Wong Jan 21, 2008

    Firmware is the software on the Nano.

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  • Master
  • 1,067 Answers

Yes download new 7.4 i think i tunes software from apple just cam eout fixes sync issues like u talk about ok do that 1st and a maby a computer clean up use cc cleaner

Posted on Jan 19, 2008

  • 5 more comments 
  • nick helpap
    nick helpap Jan 19, 2008

    u have to defult them i tune to be defult for mp3 in file types in preferecneces of apply software ok

  • nick helpap
    nick helpap Jan 19, 2008

    download ccleaner.com software ok run it scan

  • nick helpap
    nick helpap Jan 21, 2008

    well if u snc to it just playing off the pc u nee dto upload those mp3s to the i pod try that 1st

  • nick helpap
    nick helpap Jan 21, 2008

    when u go to cc cleaner .com download the cleaner tool run it scan for junk ok can u just open i tunes software then send songs to i pod is i pod full

  • nick helpap
    nick helpap Jan 21, 2008

    fireware is what makes it move and optae they come out with fixes for it alot cheak #s on your start up ver 1.2 or so on then cheak site see what latest verison they have is if theres any higher #s compared to yours that meens update

  • nick helpap
    nick helpap Jan 21, 2008

    thats software do they have firmware update thats like the bios of the i pod

  • nick helpap
    nick helpap Jan 21, 2008

    when u 1st turn it on what verison does it say u have ? 1.1.2 ect ?

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