Hi.
You will probably need to re-install your modem drivers.
Please tell us make and model of your computer, so that we can be more specific on how to reinstall the driver software.
You will need to check if the device is enabled on the installed hardware list.
You will also need to enter into BIOS settings and check if the modem is disabled.
If the modem is not disabled in any of the two configurations, then the modem is either faulty or not present.
After negative feedback the question will be transferred to a different expert.
Goodbye.
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Gateway FX4710-UB003A OEM and I have installed modem driver 723000 which I got from Gateway.
Robert Farrell
[email protected]
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