Question about GN Netcom GN 9120 Professional Headset

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Hello! I moved and re-installed my GN 9120 on my same phone as before (an IP phone from Nortel) and the mute button does not work anymore. When I press the multifunction button momentarily it is like putting my call on hold.... When I press again I can take it back, but would like to be able to use mute!

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  • 3,230 Answers

Hi there,

Problem seems in the Headset lead may be there is some short in the internal wiring so it do not function properly.... So first of all you can try another Headset. also try checking the old lead by pressing and curling the lead from the joints.

post further comments if further you have the same problem....

Good Luck!!

Thanks

Posted on Dec 09, 2009

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Posted on Jan 02, 2017

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