Question about Dell 924 All-in-One InkJet Printer

2 Answers

Dell photo 924 all in one printer paper promblem

I load paper and start to print and it still tells me to load paper

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  • 16 more comments 
  • tangomaz Jan 21, 2008

    My paper does not automatically feed into my printer, I have to start it off by feeding it manually. tangomaz

  • Anonymous Feb 28, 2008

    my paper does not automatically feed thru. it keeps saying load paper

  • jaymari Feb 28, 2008

    my paper does not automatically feed thru the printer. it keeps saying load paper and i do but then the light will start to blink. then i feed it thru manually and then it says paper jam.what do i do?

  • popokicat Mar 09, 2008

    same problem! i have paper loaded & it gives me the "out of paper" error & won't print.

  • Anonymous Mar 31, 2008

    My Dell Photo 924 has for the most part worked fine, but now it keeps saying that it is out of paper. It kinda starts to feed the paper down through, but then just jams up and says to load more paper. I can't print anything. It is really frustrating, it must be a mechanical error. I really have no idea how to go about fixing it. It will probably be easier (and cheaper) to just buy a new printer.

  • Anonymous Apr 03, 2008

    The printer turns on and when it goes to feed in the paper it tells me there is a paper jam

  • eers May 13, 2008

    yes when i go to print the paper feed starts but the it tells me to load paper please help

  • Anonymous May 18, 2008

    I hadn't used my printer for a while, but now that I tried using it the paper does not go through. It jams on the way in.

  • schudogue Jul 12, 2008

    Same problem as everyone describes. Paper begins to go in. Gets pulled to one side and quits. Demands that I load paper.

  • Anonymous Jul 15, 2008

    i have this same problem i do not recommend people to buy this printer. This isnt the 1st problem Ive had with this printer.

  • lmbluemoon Jul 29, 2008

    Same problem paper pulling and then stops makes a small crinkle in the left side about 1 inch in Stops states to load paper ???

    HELP

  • buggeroff Sep 16, 2008

    This printer is of very bad quality. I have found a temporary solution however, but you will still need to get a replacement.

    Firstly do as above (unplug, shake -vigorously- turn upside down and smack it - this serves to lessen your anxieties as much as anything).

    Secondly, load one page at a time and as the printer grabs the paper, pinch the top of the paper in the center very briefly. If you do it properly, this will help the printer grab the paper. If you miss time this, or if you don't apply enough pressure you waste yet another tree's-worth of paper putting it right again. Hint - send printer back to Dell and demand refund plus damages cause by head aches, loss of sleep and divorce due to extended periods of printer-induced stress.

  • shannonc13 Sep 24, 2008

    Same problem as everyone describes. Paper begins to go in. Gets pulled to one side and quits. Demands that I load paper.

  • lilmizzy_94 Oct 11, 2008

    i load paper to print it but everytime it goes in it keeps saying load paper even when the paper is loaded

  • guppygimple Dec 04, 2008

    My DELL printer has the same problem, but I do notice that it keeps jamming, I tried to take off the back of it, but even when all the screws were out, the back will not come off, yet I do not want to chance forcing it. How can I fix this problem? Please Email me at



    guppygimple454@aim.com

    -Thank you

  • Anonymous Feb 01, 2009

    Start printing and it pulled the paper one side, jammed and stopped.

  • peekdgnsogkd Mar 15, 2009

    dell photo 926 fails to recognise paper when it is in the in-tray. sounds like many have had similar problems with the 924...

  • miked0409 May 11, 2010

    My 924 AIO has an issue w/scanning. It copies and prints no problem. However when I put it in scan mode, and push the start button nothing happens! Any suggestions? Thanks!

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Unplug the power adapter from the printer and then remove the papers from the printer , open the printer cover and look for any obstructions , lift the printer and shake it firmly, turn the printer upside down and gently tab on it , roll the paper tray rollers manually , put back the power adapter and then try printing a document with only one paper in the paper tray if it still gives the same error then its an issue with the printer and if the printer is under warranty then get the printer replaced .. or purchase a new printer instead of getting it repaired .. dell is offering a new printer 926 for $49 with 1 year warranty.

Do lemme know if that helps.
Bye.

Posted on Jul 12, 2008

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Printer keeps saying clear paper jam but there is no paper in printer. The power button and exclamation mark are blinking. I tried unplugging and pressing the # and the 9 when plugging back in. NOTHING. HELP!!!!!!!!

Posted on Jan 29, 2008

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Related Questions:

1 Answer

Missing lines of print


hello
You either have to change the ink cartridge or try to clean the ink cartridge nozzles as described in the user manual;
http://support.dell.com/support/edocs/systems/924/en/om_en/om_en.pdf
On page 54 it states the following:

To clean the ink cartridge nozzles:
1 Load plain paper. For more information, see "Loading Paper" on page 19.
2 In Windows XP, click Start-Control Panel-Printers and Other Hardware-Printers and
Faxes.
In Windows 2000, click Start-Settings-Printers.
3 Right-click the Dell Photo AIO Printer 924 icon.
4 Click Printing Preferences.
The Printing Preferences dialog box opens.
5 Click the Maintenance tab.
6 Click Clean Print Cartridges.
7 If the print quality has not improved, click Print Again.
8 Print your document again to verify the improved print quality.
9 If you are not satisfied with the print quality, wipe the ink cartridge nozzles, and then print
your document again.

hope this helps.

Feb 17, 2012 | Dell 924 All-in-One InkJet Printer

1 Answer

It starts to feed and the rollers keep going and the paper stops and does not print


Start of layer. Dell 924 All In One Inkjet Printer. Click To Close ..... However it does a good job with photo printing on photo paper, .... I had contacted Dell about the problem I was having and I felt they were not going to do .... I bought a all in one dell printer, and it will not feed the paper, correctly. ...
catalog.ebay.com/Dell-924-All-One-Inkjet-Printer-/50399257/r.html

Jul 02, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

My printer says load paper then press start, I have paper in there and it wont print.


Dont know what you have already tried but first off verify that you are loading paper to the correct tray. Now this tray is going to have a switch located toward the feeder that tells the printer paper is loaded make sure the paper is back far enough but not to the point where you are forcing the paper into the feeder. If all this still doesnt work try reseting the printer and printing a test page. Hope this helps.

Mar 10, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

Paper jams when printing


just add some more paper to the tray..and arrange it properly..
i think the paper pick mechanism failed to pick the paper.or there is a long time delay before the paper reach the printing area..

thanks for using FIXYA!

pls let me know if it solve the problem..

May 21, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Wrong ink color Dell 924 printer


run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Nov 25, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924 all in one will not print magenta


run a nozzle clean, perform the following steps:
  1. Verify the All-In-One Printer 924 is powered on and connected to a computer.
  2. Verify that the paper support (input tray) has clean, plain white paper loaded.
  3. Press the Menu button.
  4. Press the Down button until Mode: Maintenance appears on the LCD screen.
  5. Press the Menu button.
    The Dell 924 Maintenance Menu appears on the LCD screen.
  6. Press the Down button until Clean Cartridges appears on the LCD screen.
  7. Press the Start button.
    The AIO 924 prints the cleaning page. This process cleans the ink cartridges and resolves many print quality issues.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe


I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Nov 19, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell 924 All-In-One printer


Below are the various sizes and types of paper supported by your printer. Make sure you donnot load the tray beyond the maximum limit , otherwise the rollers may not pull the paper correctly

• Letter*
• Legal
• B5
• A4
• A5
• 3x6
• 4x6
• L
• 2L
• 5x7
• Hagaki
• 10x15 cm
• 13x18 cm
25 greeting cards,
index cards,
postcards, or photo
cards

• The print side of the cards faces up.
• The cards are centered on the paper support, in between the left and right
paper guides.
• The paper guide rests against the left edge of the cards.
• You select Normal or Photo print quality.
25 sheets of photo
or glossy paper
• The glossy side of the paper faces up.
• The paper is centered on the paper support, in between the left and right
paper guides.
• You select Normal or Photo print quality.
• The paper is loaded vertically against the right side of the paper support.
10 iron-on transfers • You follow the loading instructions on the packaging.
• The blank side of the transfer faces up.
• The transfer is centered on the paper support, in between the left and right
paper guides.
• You select Normal or Photo print quality.
NOTE: For best results, iron-on transfers should be fed one sheet at a time.
50 transparencies • The rough side of the transparencies faces up.
• The transparencies are centered on the paper support, in between the left and
right paper guides.
NOTE: You can load a single transparency into the paper support without
removing plain paper.
• You select Normal or Photo print quality

Apr 15, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Trouble Loading Paper


Make sure the printer is not jammed. Mine was jammed last week and I couldnt tell because it was a very small piece of paper. Once I figured that out everything worked fine.

Jan 22, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Sticky photo printing and poor quality


GO IN TO PRINTING PREFERENCES on computer AND CHANGE SETTINGS TO MATCH THE KIND OF PAPER YOU ARE USING OR CHANGE PRINTING PREFERENCES TO PHOTO WHEN PRINTING PHOTOS

Sep 10, 2007 | Dell 924 All-in-One InkJet Printer

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