Question about Kenmore Elite HE4 Electric Dryer
I have been having problems with heating issues. I have replaed the Termal Fuse twice now. While in the diagnostic test mode, there are no error codes but beebing does exist. All test performed are noraml. Any idea what the problem could be? I have call Sears for a service tech but they are not offering service in my area. If needed, do you suggest a service repair company in the 01501 area code.
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Hello Wanda Leach - Typically error code E68 can indicate one or two issues. First problem could be that one of the keys (buttons) is stuck closed (active). Enter "Function Test Mode" and perform Key Test to determine which button is at fault. To perform the "Function Test Mode": Press and hold the START and CANCEL button at the same time for 10 seconds. The stuck key should blink. Carefully free the key and perform the test again. If button is free but the error code still exist, the electronic control will need to be replaced. Second issue could possibly be a current leakage to ground on heater or fuse opened. However, I would strongly suggest contacting a professional to the check the resistance of the heating element (should be approximately 14ohms) or the resistance between the ground and both heater terminals. It should be open when heater terminals are disconnected. If the readings are incorrect, replace the heating element.
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