Question about Canon PIXMA MX700 All-In-One InkJet Printer

2 Answers

Canon Pixma MX700 fax and color problems

Hi,

My MX700 fax picks up at various times into a voice call, even when on the "Telephone Priority" setting. I have tried putting the "Manual/Auto Switch" in the off position, even changed the "Remote RX" ID number and other settings I think are unrelated, but the fax still interrupts my voice calls.

I also seem to have overly saturated photos with either plain or photo paper, although the correct paper setting is used.

Has anyone come across the solutions to these issues?

Posted by on

  • whthun Jan 29, 2008

    Hi again,



    The "telephone priority" mode has been in use, as stated in my original post. I tried many combinations of settings and nothing worked.



    After talking to Canon tech support many times, they shipped me a new machine. This solved 2 problems. 1) The fax appears to work properly now and hasn't interrupted my voice calls, and 2) my photos are not over saturated (with magenta?), which means my print head was bad.



    This replacement is terrific! The prints are fabulous, regardless of the original. The ADF works superbly without jamming or grabbing more than 1 sheet at a time. The software provided is easy to use and effective, with the possible exception of Canon EasyPhoto EX. It doesn't allow manually enhancing the photo before printing. Get a copy of Canon PhotoRecord. It does it all beautifully!



    It also helps to have the latest updates on the software. Here's the link: http://www.usa.canon.com/consumer/contro...



    Now, I couldn't be happier with my purchase! The solution is to have Canon send you a properly working MX700!!

  • rk1954m Nov 05, 2008

    Same here - suddenly the mx700 interrupts telefon calls. Didn' do this in the beginning. I tried every single advice, but nothing seems to work. So I contacted canon today - no answer yet.




×

Ad

2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Hi,

I think i just figured this out.

You need to find the Fax Menu -> Receiver Control Settings

Click the Fax button, then click menu and the left icon should be Receiver Control Settings.

Change to Tel Priority Mode.

Hope this helps

Posted on Jan 29, 2008

Ad

Just talk to tech support they told me to set it to DDRP so that it will never pick up

Posted on Apr 25, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Canon mx 410 fax answers voice calls


I have an MX870 with the same problem - fax picks up during a voice call and I can no longer hear the caller. As with everyone else, the problem is intermittent and not replicable.
I have tried tel priority mode and fax priority mode (from the phone/paper submenu under physical Fax button) and all the various RX receive setting under Fax Settings submenu of the physical Settings button.
But I have a new possible solution. I only use the fax for outgoing -- for some time now I have been using K7.net for incoming faxes which delivers faxes to my email. That way I have a dedicated fax number, never miss an incoming fax while on the phone, and I have all faxes in electronic form as well.
So, my new idea was to set the MX870 to DRPD (distinctive ring pattern) receive mode (from the phone/paper submenu under physical Fax button). Since my phone service through Xfinity/Comcast does not offer DRPD, I am hoping that the MX870 will NEVER pick up a fax.
I will keep you posted as to whether this works.

Jan 13, 2012 | Canon Pixma MX410 All-In-One Printer

1 Answer

How do i send a fax?


Hi kimberley299,

To send fax using your Canon Pixma MX340 follow the steps below:

1. First, you need to hook up a phone line from the wall jack to the lower phone jack on the back of the PIXMA.

2. Now go into the menu and set your PIXMA to telephone priority mode (manual fax recieve), fax priority mode (auto fax receive) or distinctive (fax) ring/auto answer mode.

3. To send faxes, put your originals in the feeder or on the glass, select fax mode, enter the phone number, and press start.

Hope this helps.

Thank you for using FixYa.

May 09, 2011 | Canon PIXMA MX340 Wireless Office...

2 Answers

Cannot receive faxes on Canon Pixma MX870, but can send faxes


I was searching for an answer to this to make sure my new MX870 is correctly set to receive faxes. Here's one answer I came across:

First set Tel-Priority, turn off incoming ring, turn on manual/auto switch, then check how many seconds it takes for your answering machine to come on, and set it a couple of seconds after that. This should do the trick.

May 13, 2010 | Canon PIXMA MX870 Wireless Office...

1 Answer

I have a PIXMA MX850 printer. The system was preset to fax priority mode so I had to keep the printer off to use my phone line which is 99% voice and 1% fax. I have now configured the printer to TEL...


It will only automatically pick up the line when set to "fax". You need to subscribe to a "distinctive" ring (which is a double ring) service through your telephone company and set the rings to answer appropriately so as to not conflict with your voicemail

Dec 04, 2009 | Canon Office Equipment & Supplies

1 Answer

Cannot receive auto faxes


This is a known problem with the MX850 - Canon thinks it works, but it needs to be FAX Only when you're out of the office and TEL PRIORITY when you're in the office - then you hit "Hook" when you hear an incoming call as a fax tone. It's a manual answer machine when in TELEPHONE Priority

Mar 18, 2009 | Canon PIXMA MX850 Multifunction Printer

1 Answer

Fax machine cuts into incoming calls


Issue: Device answers while in Tel Priority Mode
Solution: Disable the Manual /Auto Switch MX700

Man/Auto Switch By default, [Man/Auto Switch] is set [OFF]. If it was set [ON] and you want to change this setting or if you want to increase the time before the fax answers, follow these steps.
1. Press the <FAX> button, then press the <Menu> button . The Fax menu is displayed.
2. Press the l_mark_s.jpg or r_mark_s.jpg button to select Maintenance/settings, then press the OK button.

l_01815.jpg The Maintenance/settings screen is displayed.
3. Press the l_mark_s.jpg or r_mark_s.jpg button to select Device settings, then press the OK button.

l_01918.jpg The Device settings screen is displayed.
4. Press the t_mark_s.jpg or d_mark_s.jpg button to select FAX settings, then press the OK button.

l_02021.jpg The FAX settings screen is displayed.
5. Press the t_mark_s.jpg or d_mark_s.jpg button to select RX settings, then press the OK button.
6. Press the t_mark_s.jpg or d_mark_s.jpg button to select [Manual / auto switch], then press the OK button.


7. Press the t_mark_s.jpg or d_mark_s.jpg button to select [ON] or [OFF], then press the OK button.


from canon website
"http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=123&modelid=15651#SupportDetailAct"

Dec 19, 2008 | Canon PIXMA MX700 All-In-One InkJet...

2 Answers

Canon MP530 receive fax issues


Receive Mode Settings Select from the following receive mode options to suit your needs. Once you've decided on which receive mode to use, follow the below instructions to set the receive mode using the operation panel. Receive Mode Setting
  1. Press the <FAX> button to enter Fax mode.
  2. Press <Menu>.
  3. Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.
  4. Press the up or down arrow to select the receive mode that best suits your needs, then press <OK>.

Types of receive mode
Select the receive mode according to your needs.
Receive mode
Purpose
FAX/TEL AUTO SW When you want to receive faxes automatically as well as voice calls. FAX ONLY MODE When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only. DRPD When you have subscribed to a DRPD service with your telephone company. MANUAL MODE When you receive mainly voice calls and sometimes faxes, or want to receive faxes manually. ANS.MACHINE MODE When you want to receive voice messages on your answering machine and receive faxes automatically. FAX/TEL auto switch
FAX :
The machine does not ring but will receive the fax automatically. Voice call :
The phone attached to the machine will ring. Pick up the handset to answer the call. Note:
  • Ring start timing and Telephone ring length can be specified in FAX/TEL auto switch in the Receive mode settings.
  • If you want the telephone to ring when it receives a fax, connect a telephone to your machine and enable the Incoming ring settings in RX settings.
  • The phone attached to the machine may not ring depending on the telephone type you are using.

FAX only
FAX * :
The telephone does not ring. The machine will receive the fax automatically. Voice call :
You will not be able to answer the call. * If you want the telephone to ring, connect the telephone to your machine and enable the Incoming ring settings in RX settings menu.


DRPD
FAX :
Your telephone line will ring according to the ring pattern you have chosen and receive the fax automatically. Voice call :
Your telephone line will ring according to the ring pattern you have chosen. Pick up the handset to answer the call. Note: Specify the FAX pattern in the DRPD: Set FAX ring pat. in RX settings menu.

Manual RX
FAX :
The telephone attached to the machine will ring. Pick up the handset and if you hear a beep tone, press the <Color> or <Black> button on the machine to receive the fax. Voice call :
The telephone attached to the machine will ring. Pick up the handset to answer the call. Note: If you are far from your machine, you can use the remote receiving function to receive faxes. Pick up the handset of the telephone connected to the machine and press 25 (the remote receiving ID).

Ans. machine connect
FAX :
First the answering machine connected to your machine will respond to an incoming call, and then the machine will receive faxes automatically. Voice call :
The answering machine connected to your machine will respond to an incoming call. Note:
  • Set the answering machine to answer on the first or second ring.
  • The entire message should be no longer than 15

Nov 24, 2008 | Canon PIXMA MP530 All-In-One InkJet...

3 Answers

Telephone / fax problem


This is a firmware update on canon's website that is valid if your serial number falls within a certain range.

Oct 04, 2008 | Canon PIXMA MX700 All-In-One InkJet...

15 Answers

Canon mx310 fax noise


This seems to be a problem more with cable digital phone lines.  I have the same issue... driving me nuts.  I will keep looking for a solution and post again if I find something.

Jan 28, 2008 | Canon PIXMA MX310 All-In-One Printer

Not finding what you are looking for?
Canon PIXMA MX700 All-In-One InkJet Printer Logo

1,663 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2153 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...