GE GSH25JSTSS Stainless Steel Side by Side Refrigerator Logo
Posted on Dec 09, 2009

Water at door stopped working. water still comes to ice maker. no damage to electronics panel. Ice dispenser, whole and crushed works fine. is there a relay in the water circuit that fails? Or, is a button failure on the front panel more likely?

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  • Posted on Feb 21, 2010
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I have the exact same problem. Ice maker works but nothing at the water dispenser. The light come on when I press the lever and I hear a click. But nothing like water "trying" to be pumped. I am nervous it is more than just a frozen water line. Anyone else have this problem or a solution?

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Please do rate the solution and revert for further assistance.

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http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf
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CM, there are 2 things that'd cause this. One is inexpensive, the other is not. First, check the cheap one... That rectangular rubber piece in back of your dispenser area is only a cover for a cantilever device. When you push in on this with a cup, the cantilever swivels back toward you and makes contact with a micro-switch. This switch sends power to the integrated circuit board which, in turn, performs the function you requested (cubed, crushed, water). OK... unplug your fridge. Then use your ears to diagnose this. Push the actuator pad several times in and out and listen for the tell-tale "click click" of the micro-switch. If you hear it clicking, it's good. Plug your fridge back in. Now for the expensive part. If your micro-switch clicks, your dispenser control board is fried and needs to be replaced. (I'm afraid that this is the case because the board controls the light as well as all the other functions.) UNPLUG YOUR FRIDGE BEFORE REPAIRING! To gain access the board, use a small flat blade screwdriver and remove the fascia panel starting at the bottom first. Just begin prying it gently off. Then remove the screws that are holding the board assy in place and gently pull it out. Take note of all of the wiring so you can re-install it correctly. The board number you need is #61005274. Unfortunately, it lists for about $100. A professional repairman would charge you over $200 for the repair, so you're actually saving money here! BTW, we recommend using a Belkin Surge protector for all appliances that utilize electronic controls. (you wouldn't plug you computer directly into a wall outlet, would you?) We regularly use these... http://www.acehardwareoutlet.com/(a1q3xi45sxgfbzm0qejhei55)/ProductDetails.aspx?SKU=3115672
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