Question about Tomtom One Europe v2 GPS Receiver

6 Answers

Tom tom one

I have just purchased tomtom one turn it on and set it up no problems now it wont turn on

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  • tony2chins Jan 19, 2008

    Thanks that worked, and it is up and running



    Can anyone help with another problem. I had to go and buy a new tomtom as had a major problem with our original tomtom one we owned. My wife purchased a western europe map from tomtom site, and during downloading to our original tomtom, it advised there was not enough room, went and purchsed another 2 gb SD card but now it appears that he entire tomtom and original tomtom one memory card have been entirely wiped. We are now unable to contact to tomtom home to update or restore files and now there is nothing on either card.

  • robbie2go Apr 26, 2008

    i have just purchased tomtom one turn it on and set it up no problems now it wont turn on

  • bartosmarcin Sep 30, 2008

    I have tom tom one xl with internal eastern europe map.I was using in The UK Western europe card for the last 4 months until yesterday.It doesnt see that card any more ,what can I do?

  • Anonymous Dec 13, 2008

    my tomtom will not turn on, was working fine and now it will not turn on. 

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6 Answers

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My tom tom was working fine only last week, then nothing. The green light comes on at the top, but touching the screen does nothing. please can someone help as I'm lost without it. thanks

Posted on Oct 04, 2008

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I had problems with mine wouldnt turn on sent back found motherboard had to be replaced lucky under warranty still. Take back to where u purchased

Posted on Jul 16, 2008

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Mine does this everytime I disconnect it from the power cord.

Simply eject and reinsert the SD card.....that's what works for me.

Posted on Jun 24, 2008

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Will the reset uninstall my voices

Posted on Apr 26, 2008

I had the same problem...I contacted Technical Support at TomTom and found out the following: I had purchased my unit through Dell and there seems to be a lot of calls in to them to get it going. It IS possible to get it working again.

This is a copy of the message I received from Technical Support...it does include formatting the drive...you will need to back up your maps...

After all maps have been copied to the computer, we can reformat the disk. This is done by entering to My Computer and right clicking on the drive that displays the TomTom. From there, left click on format and choose start (not quick format). In one to two minutes, the disk will be formatted and all files will have deleted. This does mean we will have lost all demos for audiobooks and mp3 player. After doing this, we can copy the map folders back onto the TomTom drive from the desktop. Then, we can open the TomTom HOME program. Once the program reads the TomTom drive, it will check for updates. These updates should include a TomTom program application and voices. We can download these updates and then choose to install them. Once installed, we can then safely remove hardware. The unit should reboot on its own, but we may have to reset the unit if it does not. After doing this, the unit should be in full working order and you should be able to navigate.
Just a quick note...in order for the TomTom to work correctly, we must have an application, a map, and at least one voice installed on the hard drive.

Posted on Apr 15, 2008

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If you haven't already done so, take a small pin and press the reset button located on the bottom of your unit next to the SD card slot.

Posted on Jan 19, 2008

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