Question about Logitech R-20 Computer Speakers

2 Answers

My logitech R-20 speakers.

My hardrive died so i installed a new one and re-installed windows xp. everythign is back to normal except my logitech R-20 speakers. they wont work and they arent recognized as a device, the computer doesnt pick up any trace of there existence?

please help me

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  • andrew63 Jan 21, 2008

    to open sky-
    i checked in my device manager and there is a yellow ( ? ) that says multimedia audio controller.
    all my volume is turned up, all wires are connected properly, and i DONT have a sound card its just running off the mother board...

    to benimur-
    my computer is a concorde computer, fairly new except still using AGP slots not PCI-E yet =(
    pentium 4, xp home edition SP2, umm no sound card, wat else do u need to know, the speakers are definatley not broken, because u can turn them on and if u turn it up really loud u get that really soft shhhhh sound that u get with all speakers.

  • andrew63 Jan 22, 2008

    hey benimur
    i havnt got a disk for my mothere board, but i know what it is.
    it is a ASUS P5S800-VM motherboard.
    i cant find where to download drivers for it though so some assistance would be aprreciated.

    thanks for all your help so far u have been great, same to you open sky

  • andrew63 Jan 22, 2008

    using the computerwithout sound is just not as good, you hav made my life better! thankyou

  • Anonymous Mar 11, 2008

    I have change computer, but still using old monitor and spekers (Aopen), but they don't work (no sound).

    In "Volume control" shows "no device", but speakers are connect properly.

    Whot should I do?


  • Louie  Role
    Louie Role May 11, 2010


    I think the problem is not with the Logitech R20 speakers but rather with the sound device/driver(s) of your PC.

    Pls post back with the make (brand/model) of your PC. Additionally, if you are using and add-on sound card, please include the make of the card.

    Good luck and kind regards.



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Hi again,

Appreciate your reply and the additional information and as initially stated nothing is wrong with the speakers (Logitech R-20)

When you installed a new hard drive and reinstalled Windows, most but not all the necessary drivers were loaded which we can assume included the sound device. Though Windows recognized that there is a multimedia audio controller, it has no knowledge of what type and therefore would not know which drivers are needed. What is needed therefore, is determine what is your specific multimedia audio controller, let Windows know about it and proceed to install appropriate drivers.

The easiest way to do this would be with the use of the recovery CD and/or drivers CD that came with your PC or motherboard. If you have such a CD, pop it in your CD tray and read the contents. One folder should say something like Audio, Multimedia or sound. Explore that folder and look for any setup.exe or allow Windows to auto install. The latter is done by opening your Device Manager, right click on the yellow marking and click Update driver. When asked for the location of drivers, browse/point to where you saw the Audio, Multimedia or sound folder is (in the CD).

If no CD came with the computer, you need to determine what specific motherboard you have. If you are somewhere in Australia, perhaps you can try Concorde Computers for the necessary identification and possible driver download. You can also get their contact information here.

If for some reason that would not work for you, you can get you PC's motherboard model on the initial powerup. The display would show something like Asus XYZ, Gigabyte ABC or Intel 123. Using that motherboard model number, you can proceed to the MB manufacturer's website and download appropriate drivers or post back here that we can further assist you.


Posted on Jan 21, 2008

  • Louie  Role
    Louie Role Jan 22, 2008

    Got your sound drivers for WinXP. Please download this file and install. All your other drivers are here.

  • Louie  Role
    Louie Role Jan 22, 2008

    Glad to be of help and appreciate the rating.


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Good day!

First thing first:
1) check your sound card drivers, in control panel, and device manager that all is ok and no ( ? ) yellow mark is there.
2) Go to multimedia on control panel and check for your sound that is NOT in mute. pop up all the volumes.
check speakers for connections in the right green /black connector
good luck

Posted on Jan 20, 2008

  • Carlos L. Burgos
    Carlos L. Burgos Jan 21, 2008


    Well I recommend you see if your sound card, it is offboard sound card, have the drivers installed, or CD where the sound card came.

    Use it, or download a new sound drivers for your particular model, you can send me your sound card model, brand, and I seek for you the drivers,and let you know, or you can do it too.

    but the problem is that if is a onboard audio, Realtek usually, you have to install the drivers, that came in your motherboard box, or download it. also check your BIOS on devices, if sound is ENABLE. or Automatic.

    good Luck

  • Carlos L. Burgos
    Carlos L. Burgos Jan 22, 2008


    Whenever you need our assistant youre welcome.


    Open Sky



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