Question about Logitech R-20 Computer Speakers

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My logitech R-20 speakers.

My hardrive died so i installed a new one and re-installed windows xp. everythign is back to normal except my logitech R-20 speakers. they wont work and they arent recognized as a device, the computer doesnt pick up any trace of there existence?

please help me

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Re: my logitech R-20 speakers.

Hi again,

Appreciate your reply and the additional information and as initially stated nothing is wrong with the speakers (Logitech R-20)

When you installed a new hard drive and reinstalled Windows, most but not all the necessary drivers were loaded which we can assume included the sound device. Though Windows recognized that there is a multimedia audio controller, it has no knowledge of what type and therefore would not know which drivers are needed. What is needed therefore, is determine what is your specific multimedia audio controller, let Windows know about it and proceed to install appropriate drivers.

The easiest way to do this would be with the use of the recovery CD and/or drivers CD that came with your PC or motherboard. If you have such a CD, pop it in your CD tray and read the contents. One folder should say something like Audio, Multimedia or sound. Explore that folder and look for any setup.exe or allow Windows to auto install. The latter is done by opening your Device Manager, right click on the yellow marking and click Update driver. When asked for the location of drivers, browse/point to where you saw the Audio, Multimedia or sound folder is (in the CD).

If no CD came with the computer, you need to determine what specific motherboard you have. If you are somewhere in Australia, perhaps you can try Concorde Computers for the necessary identification and possible driver download. You can also get their contact information here.

If for some reason that would not work for you, you can get you PC's motherboard model on the initial powerup. The display would show something like Asus XYZ, Gigabyte ABC or Intel 123. Using that motherboard model number, you can proceed to the MB manufacturer's website and download appropriate drivers or post back here that we can further assist you.


Posted on Jan 21, 2008

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Re: my logitech R-20 speakers.

Good day!

First thing first:
1) check your sound card drivers, in control panel, and device manager that all is ok and no ( ? ) yellow mark is there.
2) Go to multimedia on control panel and check for your sound that is NOT in mute. pop up all the volumes.
check speakers for connections in the right green /black connector
good luck

Posted on Jan 20, 2008

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