Hi. Was given this printer (without manual) and really in the dark. We're trying to get it to print, but the top light (error) is amber and it won't print. I know this is a stupid question, but what does that mean? I have paper in the back slot and my husband found and loaded drivers. I see no paper jam. After a minute or so we get a message saying "error." How do I see what the error is and correct the problem? Thanks.
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Re: Real Basic Question
Unfortunately, that top light isn't very helpful as it's an indicator for several problems (IE: Front door open, out of paper, incorrect/improperly installed print cartridge, etc.), so really, the only things you can do since you've already eliminated the 'out of paper' scheme is make sure the front door's 'button pusher' is still attached and pressing the internal button in the printer, and re-seating the print cartridge. All the help I can offer, I'm afraid.
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Ah, the joys of keeping old laser printers working.
Error 51 rings a bell for me - that\'s a beam detect error. Could be a faulty board or more likely given the unit\'s age the optics are dirty. You might want to try Google for a maintenance manual \'cause from here on we\'re working on my memory.
The laser scanner is under the top panel secured with screws at the front and clips at the back (the clips are a bugger be careful not to break them). Clean the optics with a lint-free cotton bud and isopropil alcohol if you have it.You may need to remove the laser assembly to do this - I can\'t remember if you can do it in place.
If that doesn\'t bring it back then its a board fault and unless you have a donor printer to scavenge parts from, I\'d say its beyond repair.
It seems that " Print on both sides (Manually)" is selected in printing options.,
when you want to print any document
Go to file Print > select printer and click properties and disable the Manual printing option in device settings.
You should be able to get printing without errors,
if the option is not checked then check for the default paper tray,
save the settings and reboot your laptop/desktop and restart printer as well so that settings should work properly and any given command gets clear from memory,
If these all settings are ok, Uninstall the printer driver and download the latest version drivers from HP website and install see links below
hp LaserJet 1150/1300 printing systemhp LaserJet 1150/1300 PCL5e driver
If you require more assistance feel free to reply to this post
I have worked on hplj4100's for years and have ran in to this plenty of times.You will have to have the laser motor mirrors cleaned.That means removing the top cover and cleaning the toner and paper dust build up that has accumulated on the laser motor mirrors that is preventing the laser light from a 100% unobstructive scan to the photo-conductive drum inside the toner cartridge. I hope that this helps
This happens to me every few months, I have to do a VERY detailed cleaning of all toner sensors. The knowledgebase on KM's website is actually very good about walking you through which sensors to clean and pictures indicating where they are located. This has fixed me up every time. GOOD LUCK!
Hi - You can print photos from the in-built memory card reader & copy documents without connecting to a PC. See the basic user guide. You can download the manual from the link underlined in blue below: