Question about HP LaserJet 5L Printer

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Real Basic Question

Hi. Was given this printer (without manual) and really in the dark. We're trying to get it to print, but the top light (error) is amber and it won't print. I know this is a stupid question, but what does that mean? I have paper in the back slot and my husband found and loaded drivers. I see no paper jam. After a minute or so we get a message saying "error." How do I see what the error is and correct the problem? Thanks.

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Re: Real Basic Question

This is what the amber light means, when it's on (not flashing)

1.The printer is out of paper.
2.There is a paper jam.
3.There is no print cartridge.
4.The printer door is open.

hope this helps
let me know if you need further assistance

thanks for rating

Posted on Jan 20, 2008

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Re: Real Basic Question

Excuse me try and remove that paper using the back slot,then try and printing

Posted on Jan 20, 2008

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Re: Real Basic Question

Unfortunately, that top light isn't very helpful as it's an indicator for several problems (IE: Front door open, out of paper, incorrect/improperly installed print cartridge, etc.), so really, the only things you can do since you've already eliminated the 'out of paper' scheme is make sure the front door's 'button pusher' is still attached and pressing the internal button in the printer, and re-seating the print cartridge. All the help I can offer, I'm afraid.



Posted on Jan 20, 2008

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