Question about Philips DVP3020 DVD Player

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Philips dvp 3020

This unit wil play dvds but will not play audio cd it can not even read the toc
no disc on display


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Re: philips dvp 3020

This is usually caused by a faulty laser.

Most DVDs have two lasers. One for DVD & one for CD.

Sounds like the CD laser has failed.

Posted on Feb 16, 2008

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I bought some DVDs at, but I live outside the region code area witch the DVDs are supposed to work. I live in code area 4. I need someone to find a code to region 1. I have a Phillips home...

Hi there,

This player is relatively easy to change to region free. Please complete all of the steps below to unlock your DVD player.

Please note: Unlocking any DVD player may invalidate the warranty. Unlock sequences may not work with some firmware updates and some DVD players have been damaged through failed attempts to unlock them. Unlocking your DVD player is done at your own risk.

Unlock sequence for the Philips DVP 3020:

1. Switch on your TV and DVD player;

2. Make sure the TV is set to the correct input for the DVD player;
3. Remove any disc from the DVD player and close the disc tray;
4. Press the "SETUP" button on the DVD player remote control;
5. Use the LEFT/RIGHT arrow keys to highlight "PREFERENCE";
6. Enter 1 3 8 9 3 1 using the numerical keys on the Philips DVD remote control;

A pop-up menu will appear on the TV screen.

7. Use the UP/DOWN arrow key and choose "0" for all regions;

That's it. You should now be able to watch DVDs from all regions on your player. It is also a good idea to switch the player to standby and then switch it back on before trying any discs.

This is a verified unlock sequence for the Philips DVP 3020. If it doesn't work the first time, switch the power off and start again at step 1. If it still doesn't work, it is likely that you have updated your Firmware to a new version and this unlock sequence does not work with your firmware version

If you need further assistance, please reply to me from within this page and let me know which firmware version you have installed in your DVD player.


Jan 28, 2011 | Philips DVD & Blu-Ray Players

1 Answer

Unknown disk error on philips dvp 3020

I would guess that it's an incompatible disk format. If your burning software allows you to pick different types check the Philips manual for a compatible format

Mar 06, 2010 | Philips DVP3020 DVD Player

1 Answer

Dvd drive dose not recognise any dvds i put in it keeps saying unknown disc

If your unit is older the optical pick up lens may be dirty or has gone bad. Most Philips units are exchange items only, meaning they replace it under warranty instead of fixing it, if its out of warranty there usually are no parts or service information on them. Philips was bought be Funai and is not the company it used to be. Check if the unit will play a audio CD, if it does the pickup assembly is bad, some will play a CD but not a DVD. You may be able to clean the p/u lens with alcohol and a Q-tip. The lens is under the clamp that holds the disc while spinning.

May 26, 2009 | Philips DVDR3320 DVD Recorder/VCR

1 Answer

My Sony DVP-NS57P dvd-cd player stopped playing dvds (haven't tried playing a CD). It displays ''Cannot play this disc''. When it first did this, I unplugged it and cleaned the disc and then it played but...

The messagin indicates that the unit recognizes the a DVD is present. Since it goes that far, it suggests that the information read from the disc is wrong. A dirty lens can cause this. Use a cotton swab as Welcomjee suggested dampened with alcohol. If that does not resolve the problem but a CD will play, then the optics are failing and need to be replaced.

Given the cost of replacement optics for your unit, if the optics are bad, replace the unit.


Mar 06, 2009 | Sony DVD & Blu-Ray Players

2 Answers

SONY DVP-S7000 does not play DVD

The laser head has probably just got dust on it, get a cleaning disk.

Jan 14, 2009 | Sony DVP-S7000 DVD Player

1 Answer

Hi benimur


Appreciate the direct "Ask Me",.

There might be more than 1 version of this player depending on country of origin or intended marketing region hence the solution posted that you are referring to might not be applicable to your concern.

Offhand, I would suggest that you try a hard reset, that is unplug from the mains for an extended period of time (perhaps even overnight). The idea is to dissipate whatever residual power is inside the unit and hopefully thereafter, it will revert to factory defaults. Then try again. On the first power ON, wait till "NO DISC" is displayed, then try a known good disc. Alternately, you can also try, unplug, wait for a minute or so, press & hold the STOP button, plug the unit to the mains. You can also try that with the other buttons.

Should the above be not corrective, am afraid that the a firmware update/flash/reset is required by an authorized service center.

Hope that this be of initial help/idea. Pls post back how things turned up or should you n

Oct 12, 2008 | DVD & Blu-Ray Players

1 Answer

Philips dvp 3020 dvd player will not play, the "no disc" sighn keeps coming on.

Try this. Wait for the "no disc" sign to appear, and only after that load the dvd. The 3020 I have works alright when I use this method.

Jul 29, 2008 | Philips DVP320 DVD Player

1 Answer

Magnavox DVD Video Player DVD609AT


The manual is available at Philips website, the number for more info in manual is out-of-date; the new number is 1-800-605-8610

This unit has a problem when playing dual-layer discs of some kinds - read the warnings on the Magnavox website - playing the wrong kind of disc will cause an error that will require svc/repalcement to fix

Playable Discs
This DVD Player will play Digital Video Discs (DVDs) and Audio CDs. In order to play a
DVD or Audio CD on this DVD Player, make sure the Disc meets the requirements for
Region Codes and Color Systems as described on this page. Also, the Discs should have
the following logos and should meet these standards.
• Compact Disc-Interactive
• Compact Disc-Recordable
• Digital Video Disc-Video
Recordable (DVD-VR)
• Super Audio CD (SACD)
• Photo CD
• Video CD
• Video Single Disc (VSD)
12 cm
12 cm
Approx. 4 hours
Approx. 8 hours
Approx. 80 minutes
Approx. 160 minutes
20 minutes
8 cm
8 cm
Disc Type Contents Playback Time
Disc Size
74 minutes
DVDs are
divided into Titles,
which are divided
into Chapters.
Titles and Chapters
are numbered.
Audio CDs are divided
into numbered Tracks, i.e.,
a track may be one song.

Unacceptable Discs
If you insert an unacceptable type of disc, “Please insert a playable disc” will appear on
the TV screen. Also, “- - - - - “ will appear on the DVD Player display panel. Insert a
DVD or Audio CD. The following Discs will not play on this DVD Player.

• Compact Disc-Interactive
• Compact Disc-Recordable
• Digital Video Disc-Video
Recordable (DVD-VR)
• Super Audio CD (SACD)
• Photo CD
• Video CD
• Video Single Disc (VSD)

May 28, 2008 | Philips Magnavox DVD/VCR Dual Player

1 Answer

Sony DVP-NC600 Powers down during CD playback

The tray won't open. I took top off and dvd top side holder, but the laser mechanism won't disengage so the tray will open, even with no dvd in it. How do
I reset it. I power on, hit open key, it makes hum noise then goes by to
standby mode.

Jan 06, 2008 | Sony DVP-NC600 Multi-disc DVD Player

3 Answers

Region codes

Philips DVP 3015K / DVP 3020 / DVP 3040 / DVP 3040K / DVP 5140 / DVP 5960
  1. Method 1:
  2. Open the disc tray
  3. Press SETUP
  4. Navigate to the preferences page
  5. Enter 138931
  6. Select the region using UP/DOWN
  7. Press PLAY
  1. Method 2:
  2. Open tray
  3. Press 9, 9, 9, 9, 0

Dec 19, 2007 | DVD & Blu-Ray Players

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