Question about HP Color LaserJet 3500 Printer

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59.0A error in hp color laserjet 3700

Can u find exactly what spares gone

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  • jaimon Jan 19, 2008

    error code is 59.A0 , if i switch off the printer for one day again it will print 2 or 3 pages the its give the error. i channged all the accessories like tuner transfer unit and fuser still the problem persist. can u tell me in 3700 which is the main moton and locatted. pls help.

  • jaimon Jan 19, 2008

    error code in 3700 59.A0 i changed all the toners , fuser and tranfer unit. still the problem is same.but i am printing after 1 or 2 days again it will print for 2 or 3 pages. then its starts problem the same error.pls suggest me to solve the problem.

    can u tell me reg main motor pls.



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Hi there the following is the normal description hope it helps.

59.X PRINTER ERROR A main motor error occurred. X description: 0 = Motor error 1 = Motor startup error 2 = Motor rotation error 1. Turn the printer off, and then turn the printer on. 2. Check and reseat the fuser and toner cartridge to make sure they are not hindering gear movement in the drive train. 3. Check the main motor’s cable to ensure that it is seated properly. 4. If the error persists, replace the main motor.

Thanks J

Posted on Jan 19, 2008

  • Jason Collin
    Jason Collin Jan 19, 2008

    Hi there you will need to replace the main follow the site below then you will be able to get the part number and replace.

    Thanks J


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All 59.XX error codes have to do with a motor failure of some type. I don't know anything specific about 59.0A but 59.A0 means that either the drum motor failed to start or something bad happened while it was rotating. If you feel like tackling it yourself you can try reseating all the connections to the drum motor and the DC controller board. Other possibilities could be a bad drum motor or a bad DC controller. HP says you can also get this message when the tranfer unit is missing or improperly installed.

If you don't feel like tackling it yourself then it's off to a repair shop unless it's under warranty, in that case call HP.

Posted on Jan 19, 2008

  • Richard Lightfoot Jan 19, 2008

    After seeing your second comment I would definitely inspect and try reseating the transfer unit and check any gear train associated with it.


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By Jiwan Sharma
When switch on my HP laser jet 3700, Its motor just move and stop. The shows error 13.20.00. (Front door paper Jam) I followed the procedures to remove the media jam and media sensor jam. I did not find any paper in the paper path, but still the problem persist. Kindly give me some solution.

Posted on Apr 03, 2008

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