Question about Canon MultiPASS MP360 All-In-One InkJet Printer

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Printing problem Printer ran out of ink whilst printing.Despite fitting new cartridges, checking there isnt a print queue, and reinstalling software, it just produces blank paper

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  • ggirlc Jan 20, 2008

    Yes I have removed tabs, I may be blonde, but not that blonde! Thanks for the solution though

  • ggirlc Jan 20, 2008

    That might be helpful, Theres one more possible solution before trying that. I asked Cartridge World if they had any ideas and they thought the print head might be blocked. They said they will have a go at sorting it without charging for labour, so fingers crossed. If that fails I'll try your suggestion. Many thanks.

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Have you removed the tabs on the Carts?

Posted on Jan 20, 2008

  • john ash
    john ash Jan 20, 2008

    Looks like you have done everything right then -my kinda blonde
    It OK I've got three like that[wife and 2 daughters] - I know my place.

    Now to the problem
    This may sound daft but try it.
    Take the carts out and replace them firmly.
    Remove the software[Yes I know you have done it before]
    Now just for the excerise do this
    Come off line
    Disable the Anitvirus software[did you do this when installing before - you should have]
    go to Start/Printers and Faxes click on Add a printer.
    Forget the software disk and simply follow the prompts to select from a list
    When you get there select the make Canon and then scroll down for the model MP360[or if not there any in the MP series]
    See whar happens.

    BY the way is this a new PC like Vista?
    There are know driver problems with Vista in which case refer to Canon support.

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