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No suction to retrieve water from carpet

Watre/cleaner disperses on carpet but doeds not retrieve back into waste reservoir. Previous post by someone else was of no help. I have no knob at the top of the clear plastic retrieve flange on front of unit. That clear plastic retrieve flange i clean. I'm aware it gets clogged easily and when so, inhibits water return. If I run with lid off waste "bucket" I feel great suction over the intake hole. Help!!! My carpet is soaked! Hoover SteamVac model 5809

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Re: no suction to retrieve water from carpet

The tank lid of your recovery tank is designed to engage two tabs to lock the front of the lid down on the seals. Look at the front corners of your recovery tank. You will see a tab extending out on each corner. These two tabs insert into the corresponding grooves in the lid. Once engaged, the lid folds down and the clip on the lid snaps into the back of the tank. When installed correctly, if you pull up on the front of the lid, it should NOT lift away from the tank. The front of the tank has a square "duct" that is removable for when the hose is inserted for furniture, etc. Make sure that this duct is replaced back into the tank when using on the carpet.

Posted on Jan 20, 2008

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