Watre/cleaner disperses on carpet but doeds not retrieve back into waste reservoir. Previous post by someone else was of no help. I have no knob at the top of the clear plastic retrieve flange on front of unit. That clear plastic retrieve flange i clean. I'm aware it gets clogged easily and when so, inhibits water return. If I run with lid off waste "bucket" I feel great suction over the intake hole. Help!!! My carpet is soaked! Hoover SteamVac model 5809
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Re: no suction to retrieve water from carpet
The tank lid of your recovery tank is designed to engage two tabs to lock the front of the lid down on the seals. Look at the front corners of your recovery tank. You will see a tab extending out on each corner. These two tabs insert into the corresponding grooves in the lid. Once engaged, the lid folds down and the clip on the lid snaps into the back of the tank. When installed correctly, if you pull up on the front of the lid, it should NOT lift away from the tank. The front of the tank has a square "duct" that is removable for when the hose is inserted for furniture, etc. Make sure that this duct is replaced back into the tank when using on the carpet.
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I had the same problem with my Bissell carpet cleaner. I tried all the recommendations but nothing worked. After reading all the blogs, I discovered that many people had the same problem. Fortunately, I still had the receipt from Costco which they honored and gave me a full refund. I was ready to throw it in the trash.
A good place to start is the owner's manual. If you don't have one, you can google the make and model of your multi-vac to get another copy.
Most wet-vacs work off the same principle. Pre-vacuum the carpet to make sure there is not normal surface dirt and dust. Next Squirt on hot soapy water, scrub it in - then suck up the dirt and collect the dirty water.
So after vacuuming the area to be wet-vacuumed and you are lucky enough to have a separate reservoir on the wet-vac unit - add pre-mixed carpet cleaner into hot tap water (with carpet cleaner mixed into it by the ratios described on the carpet cleaner soap bottle) to the multi-vac water reservoir (from a quick look, the Delonghi doesn't have one) . With the settings for wet vac (per the owners manual), squeeze the trigger for applying the carpet cleaner. Typically, you will go slower than normal vacuuming. Give it a chance to soak in and dissolve/lift the grim and dirt. Come back slowly to pull the dirty water out of the carpet.
There are multi-wet vacs (like the M31) that don't have a reservoir for the carpet cleaner. In that case, you need to pre-mix a couple of gallons of carpet clean in a separate container or bucket. Next spray or sprinkle carpet cleaner onto/into the carpet. Try to scrub the cleaner into the carpet to really get at the dirt and lift it. Next is to vacuum up the wet stuff.
Some carpet cleaners do not contain an anti-foaming agent. I recommend you either add an anti-foaming agent or buy a carpet clean product that already contains it - otherwise, it tends to be a big mess that takes a lot more time.
If the carpet cleaner won't "Extract" water from the carpet, try using the upholstery / hand tool. If you have suction there, your selector switch / knob is either in wrong position, or broken. There may also be a tear in the hose on the inside of the cleaner, or the waste tank is not sealing well.
Sounds like the vacuum motor is defective or you have a clog in the vaccum line. Basically everything is running except the vacuum "Suction" cycle. Do you hear the "Suction" phase (light indicator) during operation when it loudens like a whine? That would be the vacuum phase. Is the dirty water reservoir clean, do you rinse it thoroughly when you empty it? Have you removed the hose assy and rinsed it out? I think it is still part of the auto cycle even if you don't use the manual tool.
Try checking the lint filter. It is located in the top clear plastic section (the one with the dial to switch from floor to tool use) and is on the underside. It is a small (1 inch square) red plastic filter with a door on it. Flip open the door and it is probably clogged with hair, carpet fibre, etc.. Clean it out and you should have full suction once again.
I have a model I got in 2001. I found that the water sprayer on the hand tool is driven by a little turbine that relies on suction from the main vacuum motor. I eventually found that the spindle inside the turbine had separated and hence the hand-tool wouldn't spray. I glued it together but that only fixed the problem until it broke again. I am going to buy another (about $23).
http://www.geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=560089 Generic problem for all Vacuums My Hoover carpet cleaner does Posted by ehodges on Apr 30, 2008 My Hoover carpet cleaner does not **** up water. Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Usually on the Hoover’s the have suction when you remove the recovery tank and from there you need to back track to see if there is a clog of some type or obstruction that is blocking the carpet cleaner from picking up the excess water, if you find that it is from the bottom, use and old wire coat hanger and create a hook on the end and that way you can pull out and remove any obstruction that might be in the way in order to get suction again, or the recovery tank might need a new gasket or it’s not sitting on the vacuum correctly. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://www.hoover.comTelephone Contact our Customer Service Department at 1.330.499.9499 Monday through Friday 8 a.m. - 7 p.m. EST Don – The Vac Man Go Ahead.Use Us.