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Press START - Printers and faxes - right click Tally Line Matrix T6050 Printer - select Printing Preferences - find menu Paper size, select paper with size 15"x12". If not found, select used define or customize - insert paper size (width and height) - OK.
Set paper size on Microsoft office word 2007 - select Page Layout - Margins - Custom Margins - select tab Paper - on Paper size, select Custom size - insert height and width paper (15"x12") - OK.
the quickest way to find out if your paper jams are due to wrong size paper reporting is to print the network status page.
This page is outline with a line that runs 1/2inch from the edge all the way around the outer edge.
if the box of this page prints smaller than the letter size paper the paper reporting is smaller than 8 1/2 x 11 and if the line at the bottom of the page is missing its reporting a size larger than 8 1/2 x 11 either of these occurances willl be the cause of your paper jams
Any number of problems.....the most simple is that could the paper size is set incorrectly (either size and/or orientation) so the paper is not where the machine "expoects" it to be -check your tray settings. Otherwise, it could be dirty/worn rollers, blocked, or dirty paper sensors, fuser problem (depending where the paper is. The bottom line is....if you have the tray set correctly, then the solution to the problem will require technical intervention
your printer paper size shorter than your PC dos-program print size setting, example: if use a letter size paper to print a A4 size file which should occur two paper go out..
so you need check your PC print setting or take a presetting paper size, make a size match between PC program and paper in printer .
hope you fix it, please take a rating let me know how much helped you thanks!