Printer says I have duplicate Magenta cartridges when I don't?
The yellow light flashes 15 times which in the manual says incompatible cartridges. I use all Canon Chromalife cartridges and always have. I've replaced the cartridge with a new one, but still get the same error message. What's up with this? My printer is 2 years old.
Re: Printer says I have duplicate Magenta cartridges when...
I think it's the chips on the cartridge - the colour that it thinks it's duplicating! I took it off the black (duplicated) and put it on the magenta and it thought it had duplicate magenta cartridges!!
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most probably your ink cartridge is faulty. There is a user guide in the CD when you purchase the printer. You can refer to that or you can download the user guide here... www.epson.com just search for you model and you will be able to located the softcopy.
“All lights blinking and printer not responding” is
indicative of serious ink cartridge issue. Usually when this happens the
printer fails to goes through the motions of the printing process, kind of
stands still with indicator lights just blinking away. This could be as a
result of either of these scenarios. i.Ink cartridge
has developed incompatibility or is incompatible
The Solution is to try an older/another cartridge (doesn’t matter if ink
is finished. You must replace cartridge one at a time). If lights stop blinking
it confirms that your cartridge has become incompatible or developed
incompatibility. Also if your printer is the type that can work with only one
cartridge, remove one after the other (closing back the lid/cover) to determine
which in the set (black or color) has become incompatible. At the instance the
incompatible one is removed and you close the lid, the blinking will stop (for
printers that can print with one ink cartridge only). Just replace the
incompatible one and start printing again. In most cases the issue is always
with one cartridge. But if both are affected, you have to replace both. Because
of this type of problem, always keep used cartridges somewhere safe; they come
in handy for this type of troubleshooting. ii.The Cartridge
electronic panel is dirty
The electronic panel on the cartridge that makes contact with the
cartridge carrier inside the printer is dirty and needs cleaning. This electronic panel is front part of the
cartridge with copper “dots”.
Solution is to try to clean this panel with a piece of folded tissue paper
soaked in a bit of methylated spirit. Also try to clean the area in the
cartridge carrier/holder that makes contact with the cartridge’s electronic
panel (Usually this is more difficult). If you cannot reach it with your
fingers, use a stick or something with tissue wrapped around it. Allow to dry
well and return the cartridges, close the cover. The blinking should stop if
the electronic panel is the issue. Once the blinking stops the printer will
You cannot switch to the larger black cartridge. You are using a CMYK (Cyan, Yellow, Magenta, Black) format for printing color images.
The larger cartridge is used for text only. The smaller black cartridge is used for color or graphic images.
If the black cartridge was not present, every time you needed black in an image, it would have to come from the composition of Cyan, Magenta and Yellow. This would greatly reduce the life of the color cartridges.
HP 74 - Black ink HP 75 - Cyan, Magenta, and Yellow ink HP 99 - Photo Black, Light Cyan, and Light Magenta
You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.
An ink supplier advised turning off the printer for 15 minutes, turn it on and try again. That worked once. Next time he suggested turning off printer, removing all cartridges, waiting 15 minutes, replacing cartridges. I couldn't do this without turning the printer back on and going through the replace cartridges routine. Now the nozzle check routine printed magenta and yellow only. I've run the head cleaner a number of times with no success.
Hope one of these suggestions works for you.