Question about Tomtom ONE GPS Receiver

1 Answer

TomTom ONE This TomTom did not come with an SD card as it says the information is already in it. When I start it up the screen comes up with a man putting it in a briefcase and another with a sack over his shoulder and an X over him then it just shuts down! I have no clue I have tried to reset it many times. IF you could email me with any possible solutions I would greatly appreciate it. Thanks Brad Meyer

Posted by on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 504 Answers

The current Tom Toms do NOT come with SD cards any longer. After December of last year, they began to preload the map information directly into the unit. If you had purchased a unit that needed an SD card, the main screen would be an animation of the card being put in the unit to "remind" you to insert the card. You may have a battery issue. How have you been charging the unit?

Posted on Jan 21, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Tomtom one (4N00.012) will not load up.

Your particular unit runs it's software from SD-Card. you need to check if the card is not damaged: while unpowered push the SD card to come out insert it in a card reader on your computer and see if it reads it ok, if it ask's you to format it it means it's damaged and should be replaced ( the sd card of your tomtom should be replaced with another SD card which you should buy from tomtom for your particular device not a generic one). if it reads just fine reinsert it and start the device again..And about the reset the correct procedure is: Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.904537f.gif
You should also install Tomtom Home on your computer, connect the device and update it if al the above failed (with a verified and working SD card inserted) - link for Tomtom Home: Windows, Mac

May 30, 2010 | Tomtom ONE 125 GPS Receiver

2 Answers

Red cross on sd card on startup

You can not use a sd card from one TomTom and put it into another TomTom. The operating system on the card is coded for each individual TomTom device. First try doing a reset with the card installed on your dads TomTom. The reset hole is on the bottom of the TomTom marked reset Use a streightened paper clip, insert the paper clip into the hole until you feel a click then hold it in for 20 seconds. If that didn't work and you have a card reader insert your dads sd card into the reader and make a backup of the everything on the sd card. Just copy and paste everything on the card to a folder on the desktop you have created on your desktop. Next delete everything on the sd card EXCEPT the maps and ttgo.bif or ttgo.bak file. Now that you have made a backup and deleted everything on the sd card except for the maps and ttgo.bif or ttgo.bak open TomTom Home. TomTom Home should see your card and install the operating system back onto the sd card. If it doesn't you may have to insert the sd card back into your dads TomTom and connect it to the pc. It may take a few times of doing this to get the latest operating system back onto your dads TomTom. You can do the same for your TomTom, but you cannot use any thing bigger than a 2 gb sd card. Do not get sdhc cards they won't work. This will only put the operating system for your TomTom onto the sd card. When you have installed the operating system onto your device it will say "no maps found", you will have to buy the map from TomTom..

Jun 17, 2009 | Tomtom GO 300 GPS Receiver

1 Answer

Can't detect SD card

Try removeing your sd card. start your tt and after it has booted then insert the sd card.
Hope this helps

Nov 21, 2008 | Tomtom ONE GPS Receiver

1 Answer

Set up voice John Cleese


You need to put the File / files associated with the voice onto your SD card in the Voices folder.

Use an SD card reader and your PC to look on the TomTom SD card. Find the folder called "VOICES". Copy the John Cleese voice files into the "VOICES" folder.

Once this is done put the SD card back in your TomTom. Switch on. When the TomTom starts up , tap the screen and select "Preferences" , then move through Preferences until you find "Lips" icon and under that it will say " Change Voice" . Tap the Lips Icon , then move right or left until you find the required / John Cleese Voice and select that. Your Tom Tom should now give directions with the John Cleese voice.

Please note: Some voices that you can download free of the internet can contain viruses or if you are unlucky they can contain faulty data which can effect the workings of your TomTom.
As a precaution , before you copy or alter or add anything to your TomTom SD card you should make a Backup of your SD card onto a PC. The if anything gets upset on your SD card you can always format it and restore the origonal data.

Good Luck.

Sep 08, 2008 | Tomtom ONE GPS Receiver

11 Answers

SD Card not showing in my Tomtom go 720 to play MP3

If you want to play mp3 songs from sd card then create mp3 folder and place all the songs in side that folder. Now when you go to Juke box menu it will scan all the songs and you will be able to play them the way you want..

Jan 09, 2008 | Tomtom ONE GPS Receiver

1 Answer

Tomtom 1

You cannot use a sd card from another tomtom. The sd card is coded for each individual device. About the only thing you can do is to purchase a 1 gb card (no larger because it won't be supported). Insert the blank card into your unit and connect it to your pc. Go to my computer and see which drive the tt is. format the card and then open tomtom home. This will load your operating system back onto your card. I don't know if you can download a free map or not. Check the tomtom forums for more information concerning maps.
Hope this helps

Oct 13, 2007 | Tomtom ONE GPS Receiver

2 Answers

Tom tom 300

"My tom tom wonts switch on. I have reset it and still it comes on with a boom boom noise and shows the 2 hands on the screen. It also shows the loading bar at the bottom, but then it just freezes and nothing happens. can anyone help please ASAP"

Sound as though your Map data card is corrupt. Remove the SD card and check it with your computer using a card reader. Backup the SD card onto your computer. You can run either chkdsk or go to the drive letter under 'My Computer' right click and select properties, then tools, then check now. You can also try starting the Tomtom with the SD card out of the unit. It should show a picture of the Tomtom with a 'X'. You can also try copying the data on the SD card to another SD card.

Sep 12, 2007 | Tomtom GO 300 GPS Receiver

1 Answer

Tomtom one y need help

That's funny I just had the same problem and almost went crazy. Reconnect the GPS to your computer, restart your TomTom home software, and reinstall Tom Tom home to your GPS. If it says this application already exists, then press ok to overwrite it. Something must have happened when u were writing to the SD card the first time that's why u have a frozen SD card and it is telling u to take it out. I just fixed mine this way.

Apr 05, 2007 | Tomtom ONE GPS Receiver

Not finding what you are looking for?
Tomtom ONE GPS Receiver Logo

Related Topics:

51 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts


Level 3 Expert

489 Answers


Level 3 Expert

77947 Answers

Martin Murray

Level 3 Expert

1623 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides