I recently rebooted my computer after removing lotus notes from the hard drive and the computer wont go past the toshiba start up screen where it says press f2 for setup menu or f12 for network boot menu. i try to press either of the buttons and nothing happens.
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The problem you are experiencing could come from a number of sources. You could be having a version conflict with the OS or a recent update. You could be having a corruption of you Lotus software. You could be having interference from some other background software. Or you could be experiencing an impending failure of your hard drive or other system component. Here are some steps you can take:
1) Re-install Lotus. I generally like to uninstall the software first, then reinstall it, but sometimes just reinstalling does the trick.
2) Do a system restore (if possible) to before when the problem popped up. This insures that it is not a conflict with a recent update.
3) Do an EXTERNAL hard drive scan for viruses. EXTERNAL means pulling the hard drive out, attaching it to another system and using that system to scan for viruses. It is the only way to be 100% certain to catch ALL viruses. Then put the drive back and scan internally for spyware/malware.
4) Turn off all unneeded background programs. Run "msconfig" from a command prompt and turn everything off under the "startup" tab and all the non-Microsoft services under the "services" tab. Restart the system and test. NOTE: this will disable your antivirus and anti-spyware protection so generally stay off the Internet until you turn them back on at the end of the test.
5) Finally, if the problem is still there, do a hard drive scan. But first make sure you have backed up your data! (Just in case the system finds a lot wrong). To scan your drive: Go to "My Computer", right button click on the boot drive (usually the C drive). Select properties, Tools, Check now button. It will tell you that you have to do that when you reboot because you can't do it now. Let it do it when it reboots.
Well, that's the standard set of things we do here to troubleshoot bad software. Personally, I suspect the HD myself since the problem is intermittent. But the other steps may solve the problem without having to drag it into some repair shop.
First - re-seat the harddisk and reboot the computer. If the computer does not boot up then reboot andgo into the BIOS configuration to see if the BIOS detects the hard drive. If itdoesn't detect the hard drive then it could be faulty. Then the hard drive needsto be replaced in the computer/laptop, Windows installed and the computer orlaptop's device drivers plus your programs etc. to get a functioningcomputer/laptop again.
As you have indicated, the problem occurs just after installation of XP and the Toshiba hardware drivers.
From past history, the most likely device would be the wireless driver, and then maybe the audio or graphics driver.
Reboot your computer and press the F8 key, when the boot selection screen appears, select Safe Mode. Many device drivers will not be loaded in this mode. If the blue screen does not come up, then go to device manager and disable the wrieless device and reboot normally. If no problems, you should go to the link I have provided below by copying and pasteing into your web browser to the support page for your Toshiba model laptop. Select your wirless device driver for your XP operating system, download and and install, then reboot. Your may have to do this for other hardware as normally this is a primary cause of the system shutdowns.
XP is dead. Don't waste money on it. Download a free, safe, modern operating system and install that. I have an old Toshiba and it runs Puppy Linux, but you might like Mint or Zorin, or Lubuntu if it's a 32 bit system. download one or two onto flash drives or CD, and give it a spin. Puppy will run off a CD, even if your hard drive is bad. Why Linux is Better http://nfp.freehostia.com/jims-intro-to-linux.html
If you have a restore CD/DVD that came with your Toshiba, you may have to use it to reformat your hard drive and do a fresh installation. You may have a bad sector or cluster and the boot file is located on it. Try this and check the bios for the setting of your hard disk too. Try starting the system on safe mode by pressing F8 at boot time.