The cartridge chamber slides back and forth real fast and does not stop in the middle to allow for cartridge reload. One of the problems is that the plastic strip that sits behind the cartridge chamber has torn at its end and is not able to stay on the strip holder. How do I repair this problem?
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The carrier slides back and forth on a bar that must slide smoothly. When you open the printer up, the heads come to the center for cartridge removal, so that part of the bar is oiled. Try lightly spraying a silicone or Teflon spray or a drop of high quality machine oil to the bar where the head will go through it, smearing it along the the bar. Another part is the plastic belt with teeth on it that moves the head from side to side. If the teeth have broken off, the head won't move properly. Some of these printers have an entire head assembly where the cartridges set that can be removed after the cartridges are out. If this print head assembly is damaged or worn out you will also get the error. The head damage is usually because some one yanked jammed paper vigorously out, pushing the head out of position, or the print head was moving when something stopped the head.
Hey this isn't for your exact model by it may still apply. Hope it helps!
"There is usually a metal bar that the cartridges slide back and forth on... over time, this bar can become "gunked up"... Use alchahol pads to clean up the bar, and the surrounding area.... Clean out as much of the track as you can also. Tada... .No more cartridge stall!!"
Maybe the cartridges are not seated well or just needs cleaning. Unplug the printer from the power source. Open the cover. Hold the white tape in the middle inside the printer. The other end of it is connected to the carrier. Gently slide the carrier to the center. Remove the cartridges and wipe nozzles with damp paper towel. Reload the cartridges. Close the cover. Plug the printer back to power source. If problem continues, cartridges may need replacement. You may also contact Lexmark technical support to further investigate the problem. Thanks.
you will need to start your printer and when the cartridge comes in the middle of the slide bar open the cover of printer. up press from down to up to remove the cartridge and the cartridge will be out of the printer.
I have run across several Dell & Lexmark printers that after a while of working great, decide to have an "issue"... If you are printing more than 1 page, they will print the first page, then stop. The computer says "Cartridge Stall" and the printer says "Hardware Error 0502" or something similar, depending on the printer... Anyway, the message on the computer suggests making sure your cartridges are installed correctly, and nothing is blocking their path... After dealing with this many times, I have finally found a solution that seems to work!
There is usually a metal bar that the cartridges slide back and forth on... over time, this bar can become "gunked up"... Use alcohol pads to clean up the bar, and the surrounding area.... Clean out as much of the track as you can also. Tada... .No more cartridge stall!!
I needed to know that to get to the ink cartridges the MP240 had to be switched ON before lifting up the whole scanner bed from the front.The ink cartridges will then slide to the middle and can be clicked out and a new ones clicked back in.
for one the printer must be powered on for to replace ink catrige and if it dosent slide then possibily you roller is dirty if it printed before and this just happened then do you get any error ligts on front of the prrinter could be alot
Error 502 is a hardware problem code.
Two solutions for you:
1)On the A940 there seems to be a coating on the metal rod that the cartridges travel on. See it back there?
With the power disconnected, wipe this rod with a kleenex and the problem seems to go away. It presents a drag on the cartridges and causes the 502 error. You might have to GENTLY forcibly slide the cartridge a bit to each side to finish cleaning the rod. ONLY DO THIS WITH THE POWER OFF!!
2) Or you can also turn off your printer, then slide the cartriges all the way to the left, and GENTLY wipe the encoding strip running right behind the cartrige carrier.(it will look like a translucent piece of plastic strip in most printers). Wipe it down with a soft cloth gently, then slide the cartriges all the way to the right, and repeat this process.
When you are done, simply close the cover, power back up, and see if it will print a test page for you.
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