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Your GPS have software lockups.U can't turn it off because your GPS it is fully charged with power for the unit with litium battery.You still can get in the menu and still have all the functions of the GPS unit wright?Yes?Reset all your setting back to factory settings,you should have all the controls for the GPS unit back to normal again.
Make sure to wait until you press okay on your computer when loading courses before you unplug the unit. I was jumping the gun, unplugging it right when it turned off, and causing that issue myself with mine.
I just purchased a referb from TigerDirect and the only issue I discovered was a lockup when the unit goes to sleep. Try holding down the power button for 15 seconds then release it to cycle the unit. Then hold the power button down again for 5 second to start it back up. I had to do this for my bluetooth to work and not freeze up. Now I just turn it on and off manually and avoid having it go to sleep. I also downloaded the firmware update to 4.86, you can download it from Magellan's website. My unit works great so if that doesn't work contact Magellan and I'm sure they will have a solution.
Sounds like the sensitivity is whacked...can you hear the type sound. Mine does this sometimes and I solve it by using 2 thumbs and constantly push the settings icon, on each side. It will bring up the x for sensitivity...using the stylus tap gently and then twice to set. Hope this is what you were looking for.
The unit works for a short time and then locks up. I have to let the battery run down till it goes off and then start all over. I have 2 units and they both do the same thing. 1 in an ambulance and 1 in a fire command vehicle. Chief Tarpley
Hello, I currently own a Garmin quest myself, and some time ago I had some strange problems myself, I am a electronics technician, and I do have a work around for you. I will explain the problems and a cure for you to try, none of the work arounds depend on any parts to be removed.
1. NO RECEIVING SATELLITE TELEMETRY. I beleieve this could be due to a number of reasons, but more so at sometime corrupted telemetry was the problem to fix this,
a turn GPS on when booted (initialised)
b. depress menu
select Time Setup
when in Time Setup depress MENU
Select SET DATE
Depress OK button
Depress OK button again on the numberic keypad that appears on the screen (DONE)
what this seems to do is resets the internal date/time clock and the unit starts to work again.
the Second workaround is this but takes hours to perform.
Simply turn the Guest on and allow the battery to fully discharge, usually this works to TOTALLY flush the Memory again, but on my unit I have to setup all the maps again, this is easy to perform, but just takes time. I hope this helps you.
Avoid buying Garmin GPS. Their units have a non user replaceable battery that last about 2 years. After that, you have to send the unit to Garmin to replace the battery and be hit with at least $150 plus shipping. Possibly more if they need to fine tune something else. Look at other brands with easier battery replacement such as Sony, Navigon, etc. Garmin is a total rip off.