Question about Sanyo DWM-390 DVD Player

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DVD Tray is locked

My DVD player is displaying "DVD tray is locked" on the TV when pushing the open button. It is playing, stopping, and powers off and on. Just that the tray won't open to remove a DVD. Any ideas?

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Re: DVD Tray is locked

Push and hold down the Open/Close button until "UN-LOC" appears on the FL display (or "Disc Tray Unlocked" appears on the TV screen).

Posted on Jan 20, 2009

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If the Sony DVP-NS77H DVD player displays "TRAY LOCKED" and you can't eject a disc or open the tray, try the following - First turn the unit off. Then, while holding down the eject, play and stop buttons simultaneously (on the front of the DVD player), turn the unit on with the '/O button (also on the front of the player). This released the locked tray for me.

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How do I enable this player to become multi-region? I believe it's based on a Pioneer rather than one of Teac's own designs.


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1. Switch power on

2. Open the DVD tray (leave it open with no DVD in it)
3. Press "stop"
4. Press "734466"
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Dear friend,
Press and hold stop+play button on the front panel of the dvd player more than 15 sec the player will be resetting

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Try to reinitialize the DVD functions, in the manual:
Page 84

Turn the player OFF,
Press and hold the power button, While holding it, press the Stop button for 2 seconds or more.

Once its reset, see if it will eject.

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2. Cold start the player, by holding down the PLAY and STOP buttons on the player.
3. You should see a set of language options. Release the PLAY and STOP buttons.
4. Select your language.
5. Press REPEAT (do not confuse this with the A-B button) then the following codes for the required region the player is already set to (region you bought the player in) :

Region 1 - 2, 9, 3, 3, 4
Region 2 - 3, 8, 7, 6, 7
Region 3 - 5, 6, 7, 3, 2
Region 4 - 7, 6, 8, 8, 4
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Region 6 - 2, 4, 4, 6, 2

6. A code will appear, indicating the region setting of your player.
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8. Press OPEN/CLOSE on the Player to open the disc tray. You may need to push the tray shut rather than use the player button, in order for the region not to be changed to 4 .
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<DVD> ; press DVD button
<0><0><0><0><0> ; enter 5 times 0
<repeat> ; press repeat button (careful, not <repeat A-B>)
<5 digit code> ; see below, depends on region the player is currently set to
<0 for region free, 1-6 for other region> ; select new region
<open> ; open tray
<open> ; close tray
Now power off/on

5 digit code:
region 1 : 29334
region 2 : 37867
region 3 : 56732
region 4 : 76884
region 5 : 53814
region 6 : 24462

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To lock the DVD inside the machine, repeat the same step, and it will lock it inside. 

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